1700 Stoneridge Mall Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
refrigerator was not cooling properly .
Desmond came on time ,answered all my questions and did the required job .He was polite and pleasant . However Sears service was disappointing .technician who was suppose to come day before for the same service did not show up or call .when i finely connected with some one in the service call department they have no idea what happened .
Shashi S, Danville, CA
Excellent
Very complicated built in refrigerator fix- worked hard on it w Eugene for 5 hours. Thank u !! Works great now- so grateful!
Krissie F, Danville, CA
AC/ conditioner
Good checked the condition of A/c that was functional and issue as reported before related to fuse
Babak N, Danville, CA
Service repair
Jeff was very communicative and friendly. Arrived promptly after contacting.
Chris M, Livermore, CA
Excellent Work
Alireza is very experienced, knowledgeable in his trade, focused in his work, professional and quick on the job.
Flora I, Pleasanton, CA
Great Service
Tristan explained what he was doing the whole time and was able to fix the problem I was having with my dryer.
Jocelyn T, Castro Valley, CA
Excellent service
Kind and professional
Meredith R, San Ramon, CA
Dryer Repair
Allen was great and fixed our dryer. He ordered a part and when it came in, he installed it and the dryer works perfectly. We had our first scheduled follow up appointment on 7/9 from 8:00 AM - 12:00 PM and received confirmation email. No one showed up and I was not notified by Sears. I called Sears and they said to reschedule. This was very frustrating. Had to set up a second appointment, and then Allen showed up. I asked him what happened to our last appointment, and he said he was not aware of any other appointment. I'm not sure what happened, but it was very frustrating as I waited the entire window of time on 7/9 and no response from Sears as to what happened.
Moira G, Danville, CA
Kind and tried his brst
He was very nice and helpful. Tried his best
Lennea H, Dublin, CA
Very good.very nice and professional
Nice work
Larrry D, Danville, CA
