3755 Santa Rosalia Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (488 reviews)
Quick and Professional
August 09, 2023
Overall rating

Jesus showed up on time and quickly assessed the situation and began working on our refrigerator. I had to take a call for work and before I got off the call, all the repairs had been completed and everything was working as expected. Thanks, Jesus!

Scott B, Los Angeles, CA

Repair
August 09, 2023
Overall rating

After appointments being cancelled and rescheduled 4 times, I was extremely pleased with the service Jesus provided. He shared what to do in preparation for the service and explained the process. He also advised me what to expect after the new parts were installed. Very knowledgeable, polite and professional.

Susan A, Los Angeles, CA

Washer
August 09, 2023
Overall rating

Excellent job by Carlos. He's very polite and efficient.

Trish C, Los Angeles, CA

Most helpful
August 09, 2023
Overall rating

Very nice, explained everything very clearly. Thank you!

Kathleen B, Culver City, CA

Not the Washers fault
August 08, 2023
Overall rating

Armondo researched that the flooding wasn't the washer it was the drain pipe

Judy T, Culver City, CA

Washer Repair
August 08, 2023
Overall rating

On time, great communication and efficient. EXCELLENT SERVICE FROM AMADO!!

Deborah J, Los Angeles, CA

RBD
August 08, 2023
Overall rating

Jesus was very efficient and knowledgable. He advised me on how to keep my refridgerator working properly

Render D, Los Angeles, CA

Owner
August 08, 2023
Overall rating

Just took a long time for parts to arrive

Brian C, Los Angeles, CA

Dishwasher and cooktop
August 08, 2023
Overall rating

Jesus was very good. On time. Experienced. He was able to show me where the water was leaking into my tile. I do need to get it fixed.

Georgina H, Los Angeles, CA

Excellent service and follow through!
August 08, 2023
Overall rating

We have an older model Whirlpool dryer (and washer) which has started to show its age. Because the machines are both located within a custom cabinet, replacing them is more complicated and expensive that repairing them (within reason of course). Mychael has serviced the machines several times, has great knowledge of the innerworkings of, especially, the dryer, and most important of all, is reliable, pleasant and excellent at following up. Mychael is a Navy vet, so perhaps that contributes to his superb work ethic and technical excellence. Regardless, we'll use Sears for as long as Mychael continues to work for the company.

William N, Los Angeles, CA

Average Rating: 4.8/5 (488 reviews)