3755 Santa Rosalia Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (277 reviews)

lester O

June 17, 2024

Very professional.

Source: Google

Customer service response - Thank you for your positive feedback; we're thrilled to hear you found our service very professional.

Sears Home Services on June 17, 2024

Vivian B

June 17, 2024

Technician is very good at what he’s trying to do. This refrigerator has been serviced so many times by your company and just not being repaired I don’t believe it can be repaired and it seems as though your company doesn’t want to replace it. I’ve had your service for years there should be no issues in replacing it. I have auto pay every month for years don’t understand what the problem is. Just keep paying and nothing gets resolved? VL BROOKS

Source: Google

Customer service response - We're truly sorry to hear about your ongoing issues with the refrigerator repair. Please rest assured, we value your long-term patronage and commitment; we'll look into your situation more closely to find a resolution. Thank you, VL Brooks, for bringing this to our attention.

Sears Home Services on June 17, 2024

G K

June 17, 2024

Excellent job, thanks!

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear you're satisfied with our service.

Sears Home Services on June 17, 2024

dala

June 16, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating ! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on June 16, 2024

Penny

June 13, 2024

Ruben was on time, patient, nice and got the job done? Thanks Ruben, good technician!

Source: Google

Customer service response - We're thrilled to hear about your positive experience with Ruben! Thank you for sharing your feedback with us.

Sears Home Services on June 13, 2024

charles B

December 13, 2024

Tech was a no show

Source: Google

Customer service response - A big thank you, charles, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 13, 2024

Nancy U

June 11, 2024
Source: Google

Customer service response - A big thank you, Nancy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 11, 2024

michael G

June 09, 2024

They scheduled us next morning, technician showed up in time, identified the issue as a plumbing problem, so now we know.

Source: Google

Customer service response - Thank you for sharing your feedback. We're glad we could help identify the issue and appreciate your recognition of our timely service.

Sears Home Services on June 09, 2024

Leonard C

June 07, 2024

Excellent and timely service was provided.

Source: Google

Customer service response - We're thrilled to hear you were satisfied with our service and timing. Thank- you for taking the time to leave a review!

Sears Home Services on June 07, 2024

Pam L

June 10, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 10, 2024

Average Rating: 4.5/5 (277 reviews)