3755 Santa Rosalia Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Steven Hutchins
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 21, 2024
Cesar Tellez
The technician was definitely knowledgeable and efficient with time management. Was able to articulate all the work that was done. Would definitely desire for this tech to be the one I sent to my future jobs
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided knowledgeable and efficient service. We look forward to assisting you with any future needs.
Sears Home Services on September 19, 2024
Susan Bradner
Technician, Jesus, arrived on time and advised me of his arrival. He got right to work checking everything out. He instructed me how and when to cleanout the washing machine filter every so many months. He was patient and helpful. Only concern is that I didn t receive a detail of the status of the machines. I'm not certain if there is a forthcoming report re each item. I'll await for a follow up. Also, no one told me there would be a service fee of $198. I found this on a subsequent email w a pdf attached. Left a msg w a supervisorial man's vm to clarify. No one returned my call yesterday. I purchased a 5 year service warranty. During Civid, one of the 4 years, the service was unable to be completed. Please advise how to follow up. TY
Customer service response - Thank you for your detailed feedback, Susan. We're glad to hear Jesus provided helpful service, but we apologize for the confusion regarding the service fee and report. Please contact us directly so we can assist you further.
Sears Home Services on September 19, 2024
Debi Peled
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 17, 2024
David King
Cesar was very helpful and thorough.
Customer service response - Thank you for your positive feedback! We're delighted to hear that Cesar provided helpful and thorough service.
Sears Home Services on September 12, 2024
Pamela Lisberg
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 02, 2024
Linda
On time and knew his job😀
Customer service response - Thank you for your positive feedback, Linda! We're glad to hear our technician was punctual and knowledgeable.
Sears Home Services on September 02, 2024
Luis Hernandez
(Translated by Google) Excellent service the best (Original) Excelente servicio lo mejor
Customer service response - ¡Gracias por sus amables palabras, Luis! Nos alegra saber que tuvo una experiencia excelente con nuestro servicio.
Sears Home Services on August 28, 2024
Debra Lucas
He was exceptionally, he told me the water heater should be flushed out to our water system. I told him, no one every told me, so it was never done, inwhich he did it for me. Cesar was very knowledgeable .
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 26, 2024
sherry zarabi
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 26, 2024
