500 Stonewood St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Adam Madueno
Justin was very helpful and thorough in servicing ou washer and dryer.... Got enrolled in Sears monthly program...Sears is great...thanks
Customer service response - Thank you for your positive feedback, Adam! We're delighted to hear Justin provided thorough service and that you're enjoying our monthly program.
Sears Home Services on October 06, 2024
Donna J. Johnson
On time, professional and polite. He gave me suggestions on ways to use the air conditioner more efficiently.
Customer service response - Thank you for your feedback! We're pleased to hear our technician was punctual, professional, and provided helpful suggestions for your air conditioner.
Sears Home Services on September 21, 2024
CLAUDIA SILVA
Very knowledgeable on clothes dryers. Excellent customer service.
Customer service response - Thank you for your kind words! We're delighted to hear you received excellent customer service and knowledgeable assistance with your clothes dryer.
Sears Home Services on September 04, 2024
June Raiford
The problem was solved and ice maker working. Excellent job. 👍🏽
Customer service response - Thank you for your feedback! We're thrilled to hear your ice maker is working perfectly and that you were satisfied with the service.
Sears Home Services on September 04, 2024
Maribel Barrios
The last 2 techs have been friendly and experienced! Very happy with the results.
Customer service response - Thank you for sharing your positive experience with our friendly and experienced technicians. We're delighted to hear you're happy with the results!
Sears Home Services on September 02, 2024
Brenda Vogelsang
Jose listened to my concern with the washer. I explained the problem and he tested the machine to see what the cause of the water leak. Unfortunately, it seemed to be OK and he was unable to find the cause of the water leak because the machine was working OK. He told me to watch for the leak and take a picture if it happens again. He was pleasant and professional.
Customer service response - Thank you for sharing your experience with Jose. We're glad to hear he was pleasant and professional, and we appreciate your understanding as he worked to address the issue.
Sears Home Services on August 29, 2024
Lavonda Evans
Thank you for sending out the technician to fix my washer. He was very professional and took care of the issue quickly and efficiently. I really appreciate the excellent service!
Customer service response - Thank you for your kind words! We're thrilled to hear our technician provided you with quick and efficient service.
Sears Home Services on August 25, 2024
gabriela ramos
Very professional did a great job. I hope my beautiful washer Keeps working.
Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience and hope your washer continues to work beautifully.
Sears Home Services on August 20, 2024
Maria Muro
Repairman was very courteous, efficient in reviewing all parts.
Customer service response - Thank you for recognizing the professionalism and efficiency of our repairman. We’re glad we could provide you with excellent service.
Sears Home Services on August 01, 2024
Gina Grissom
Customer service response - Hi Gina, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 01, 2024
