2561 El Camino Real Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (171 reviews)
Washing machine
January 31, 2025
Overall rating

He came right when expected this morning. Didn't take long to install, I haven't tried using washer yet. Hoping all is well. Only took two visits. One to order part and one to install.

Audrey P, San Carlos, CA

Excellent service
January 30, 2025
Overall rating

Sloan was friendly and knowledgeable. Explained everything and was professional. Great experience and communication. I will use this service again for sure.

Susie D, Mountain View, CA

Service
January 24, 2025
Overall rating

Great service, Muhammad was patient and understanding and quick to reslove.

Lavon H, Palo Alto, CA

Thanks Sloan
January 14, 2025
Overall rating

He was friendly, professional and fixed the problem with our gas range!

Susan G, Palo Alto, CA

Quality of service
January 06, 2025
Overall rating

Wish Anthony was sent to us the 1st time instead of having cancellations the last minute 2 times with the previous technician who came and just ordered the parts without even looking into our refrigerator! He said he didn't hear the fan and decided it's the problem with that!

Genevieve Z, San Mateo, CA

Great experience
December 31, 2024
Overall rating

Chris was amazing - very knowledgeable and professional. Highly recommended

Anonymous, Los Altos, CA

Above and beyond
December 27, 2024
Overall rating

Gary was exceptional .. 6 other technicians couldn't diagnose the problem. Gary was able to identify the problem by the sound of the motor.. he ordered the part and within 5 minutes installed it .. truly above and beyond service

Ali S, Belmont, CA

SERVICE ON WASHER
December 23, 2024
Overall rating

EFFICIENT AND KIND. RESPECTUOUS OF THE ENVIRONMENT. VERY NICE PERSON.

Beatrice L, Palo Alto, CA

very good
December 18, 2024
Overall rating

he's has great customer service and gets the job done

Christine E, Belmont, CA

Chris was amazing
November 30, 2024
Overall rating

He went above and beyond to address our issue. He was knowledgeable and inspired confidence

Ratnesh S, Los Altos, CA

Average Rating: 4.8/5 (171 reviews)