111 E Magnolia Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
He was great!
Andrew fixed my frig. He determined that the previous technicians diagnosis was incorrect.
Darlene S, Tujunga, CA
Washer, dryer and refrigerator
Juan did an excellent job on all three appliances...washer, dryer and refrigerator. He is extremely knowledgeable of the workings for all three appliances. He checked everything very thoroughly and used a couple of different tools I'd never seen used before to check the efficiency of the three. Sears is lucky to have him as an employee. It was very easy to make the appointments for these items BUT for my hot water heater, which is not heating, it was extremely hard to make the appointment. Finally got a dept. for repair technicians in the Philippines who made an appointment for today, Thursday, but on Thursday a young lady at Sears called to say they'd have to cancel the appointment and the next available will be on Saturday (no Friday appointments were available)!
Arlene G, W Toluca Lake, CA
REFRIGERATOR
We have a very old, and still working well, refrigerator. Juan checked every possible way to make certain it was working to full capacity. He cleaned the coils and, as much as possible, the floor under the refrigerator. He made certain all was working well plus explaining the proper way to change and how to check to see if filaments are not the cause for the light bulbs when they go out as well as where to purchase a special paint for an area on the refrigerator which definitely needs 'sprucing up'. He took the extra step to do his job capably and extremely well. Sears is fortunate to have Juan as an employee.
Arlene G, W Toluca Lake, CA
WASHER AND DRYER
Juan was very thorough in checking everything possible on the washer and dryer. He was courteous, knowledgeable and did his job quickly and efficiently.
Arlene G, W Toluca Lake, CA
Andrew is awesome
Thank you Andrew for being awesome and showing me thecwdy
Lori C, La Crescenta, CA
sensational
He fixed the washer. tested it and it finally worked!!!
Armen H, Burbank, CA
Refrigerator
Quick and very efficient Tech. Very please customer service and professionalism Thank You
Alma F, Sylmar, CA
Excellent customer service
Excellent customer service. Jose R was very professional, knowledgeable, helpful and friendly, and answered all of my questions.
Desi D, Los Angeles, CA
Professional
Juan quickly identified the problem and resolved it in less than 30 minutes, He knows his stuff!
Kit P, Sunland, CA
Jose was A Okay!
His speedy diagnosis and completion of work saved the day and made thisi issue a pleasure. His professionalism, yet friendly manner made all the difference. Thank, Jose, for your expertise and work ethic.
Christine C, Glendale, CA
