4604 E Cactus Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (72 reviews)

Claudia S

October 10, 2024

The tech was very professional and very knowledgeable. Thank you.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided professional and knowledgeable service.

Sears Home Services on October 10, 2024

Chris F

October 06, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on October 06, 2024

Thomas F

September 25, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on September 25, 2024

Edward C

September 18, 2024

Arrived on time. Friendly. Correctly diagnosed the problem. Suggested additional replacement parts (they were inexpensive). Ordered the parts. Fixed it. I will use them again. Only complaint: since the unit is about 20 years old, had to order the parts and it took a week to get them; he had to make two visits.

Source: Google

Customer service response - Thank you for your detailed feedback! We're glad to hear you had a positive experience and appreciate your understanding regarding the parts delay.

Sears Home Services on September 18, 2024

Robin S

September 15, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on September 15, 2024

Donnalee S

September 07, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on September 07, 2024

Bruce I

August 20, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 20, 2024

Deane I

August 07, 2024

He was outstanding! Very courteous and professional. Great problem solver. Was able to fix device that prior technician would not even attempt to take out of wall. Sears is very lucky to have this employee in the team.

Source: Google

Customer service response - Thank you for your high praise of our technician's professionalism and problem-solving skills. We're thrilled he could fix your device when others couldn't, highlighting the expertise we aim to provide.

Sears Home Services on August 07, 2024

Anne R

August 06, 2024

What a great experience with your technician. V knowledgeable and professional.

Source: Google

Customer service response - Thank you for your positive feedback; we're thrilled to hear our technician delivered a professional and knowledgeable service.

Sears Home Services on August 06, 2024

Sanford S

July 24, 2024

Courteous, explained well, good communication .

Source: Google

Customer service response - Thank you for the positive review! We're glad you appreciated our team's communication and courteous service.

Sears Home Services on July 24, 2024

Average Rating: 4.2/5 (72 reviews)