4604 E Cactus Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Edward C
Arrived on time. Friendly. Correctly diagnosed the problem. Suggested additional replacement parts (they were inexpensive). Ordered the parts. Fixed it. I will use them again. Only complaint: since the unit is about 20 years old, had to order the parts and it took a week to get them; he had to make two visits.
Customer service response - Thank you for your detailed feedback! We're glad to hear you had a positive experience and appreciate your understanding regarding the parts delay.
Sears Home Services on September 18, 2024
Robin S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 15, 2024
Donnalee S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 07, 2024
Bruce I
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 20, 2024
Deane I
He was outstanding! Very courteous and professional. Great problem solver. Was able to fix device that prior technician would not even attempt to take out of wall. Sears is very lucky to have this employee in the team.
Customer service response - Thank you for your high praise of our technician's professionalism and problem-solving skills. We're thrilled he could fix your device when others couldn't, highlighting the expertise we aim to provide.
Sears Home Services on August 07, 2024
Anne R
What a great experience with your technician. V knowledgeable and professional.
Customer service response - Thank you for your positive feedback; we're thrilled to hear our technician delivered a professional and knowledgeable service.
Sears Home Services on August 06, 2024
Sanford S
Courteous, explained well, good communication .
Customer service response - Thank you for the positive review! We're glad you appreciated our team's communication and courteous service.
Sears Home Services on July 24, 2024
Guio B
Customer service response - A big thank you, Guio, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 20, 2024
Doug M
Gentleman was kind and fixed the microwave quickly! Always love Sears technicians
Customer service response - Thank you for your kind words! We're thrilled to hear you were satisfied with our service.
Sears Home Services on July 11, 2024
Pam J
Customer service response - A big thank you, Pam, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 12, 2024
