218 E State Highway 260 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jenny R
Allen did a wonderful job changing the connectors, making sure there were no leaks and doing all that was needed to assure us the washer was running well. We appreciated knowing when Allen would be arriving and his professional manner. Thank you so much!
Customer service response - Thank you for sharing your positive experience with Allen! We're thrilled to hear about the excellent service you received and appreciate your kind words.
Sears Home Services on June 13, 2024
Joan C
Allen called in the morning to let me know he would be here between 12:30 and 3pm. That enabled me to get some errands done which I really appreciated . I was notified he was on his way a little early which was great. Allen made sure the dryer was working well and showed me how to check the airflow through the lint vent since I was concerned about this. I was very pleased with this service.
Customer service response - Thank you for sharing your positive experience with Allen’s punctuality and helpfulness. We're thrilled to hear you were pleased with our service!
Sears Home Services on June 13, 2024
John S
First class service every time!
Customer service response - Thank you for your kind words! We're thrilled to hear you've consistently enjoyed top-notch service with us.
Sears Home Services on June 11, 2024
Dotan L
Customer service response - A big thank you, Dotan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 11, 2024
Kevin Z
Sears Appliance Repair was able to find a time sooner to come and look at issue with our appliances. Our repair technician Ross, let us know when he was close to arrival. He was professional and effective. Ross diagnosed the issues quickly and was able to perform the repair, with part on hand.
Customer service response - Thank you for your positive feedback and for highlighting Ross's professionalism and efficiency. We're delighted to have been able to assist you promptly and effectively.
Sears Home Services on June 10, 2024
Jim R
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on May 21, 2024
Patsy S
Allen was polite and very professional. One area where you can help out your customers is to have a list of things they can do themselves before sending out a worker.
Customer service response - Thank you for recognizing Allen's professionalism and for your valuable suggestion; we'll consider incorporating a self-help list for our customers. Your feedback helps us improve.
Sears Home Services on March 31, 2024
Diane L
Great technician! Thorough, fast, and friendly.
Customer service response - Thank you for sharing your positive experience with our technician! We're thrilled to hear you were satisfied with the service.
Sears Home Services on March 31, 2024
John T
Jon the experienced technician showed up on time, called ahead to let me know he was on his way and was very thorough performing the preventative maintenance on my 6 Kenmore appliances.
Customer service response - Thank you for sharing your positive experience with Jon's service and his thorough approach to maintaining your Kenmore appliances. We're delighted to hear about your satisfaction!
Sears Home Services on March 26, 2024
Mike W
Quick and efficient
Customer service response - We're glad to hear that you appreciated our quick and efficient service, thanks for the review.
Sears Home Services on March 13, 2024
