1425 W Southern Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Repair service
Jose was very knowledgeable about what needed to be accomplished. He was very personable also. He arrived on time.
Roy A, Tempe, AZ
Homeowner
Professional, pleasant, thorough.
Mark W, Gilbert, AZ
excellent tech
Rafael our service tech is excellent. Very nice kind professional knows exactly what he's doing did a great job he's an asset to your company.
Bruce M, Phoenix, AZ
Clothes Washer and Dryer repair
John did an excellent job. He kept us informed about how the system works and did a very good job of repairing the two appliances. I wish the phone support from the company would be better. Different people told me different things and especially about the wait times.
Douglas B, Gilbert, AZ
Excellent Service
William T. was on time, courteous, and handled our repair quickly. I would highly recommend him!
Marc E, Tempe, AZ
Excellent Service & Very Knowledgeable!!
Jose is excellent service technician! i had a number of issues scheduling services, finding out status and with simple calling. Not one of your representatives could tell me the status of my service request. Then Jose arrived and had the correct part and adaptor and fixed the GE Monogram refrigerator today! He was knowledgeable, friendly, resourceful and had an amazing 25 years of service. An excellent representative and technician for Sears. A definite keeper!!
Barbara B, Scottsdale, AZ
Mark
Mark you were GREAT! Wish I didn't have to a month for help. Sears isn't after waiting a month for repairs and all the run around and no one could tell the truth.
Diana H, Mesa, AZ
Great service
He had a great personality and did a great job.
Brenda R, Mesa, AZ
Do not understand
Pleasant knew his job
Lewis B, Mesa, AZ
Charles and Gerry
Charles and Gerry were great. So the five star rating is for Charles and Gerry only. I would rate Customer service ZERO stars. Customer service and trying to talk to a live person sucked from not ordering the right parts, quantity of parts, and changing the repair schedule after telling them specifically when I would be home.
Irene L, Mesa, AZ
