7780 W Arrowhead Towne Center Reviews
Showing most recent reviews from verified customers of Sears Home Services
Al R
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 09, 2025
Ronald C
Your tech Jose from Sears performed a excellent job could be more satisfied complete thorough and very professional thank you for sending Jose I give him a 10
Customer service response - Thank you for your positive feedback, Ronald! We're delighted to hear that Jose provided excellent, thorough, and professional service.
Sears Home Services on May 05, 2025
Joan B
Eric was very thorough. He explained everything. Polite and courteous.
Customer service response - Thank you for your positive feedback, Joan! We're delighted to hear that Eric was thorough, polite, and courteous during his visit.
Sears Home Services on April 29, 2025
Ron T
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 24, 2025
Glenn S
Finally someone got it right. After two prior techs that misdiagnosed it, they finally fixed it…I hope.
Customer service response - Thank you for your feedback, Glenn! We're happy to hear that the issue was finally resolved, and we hope everything continues to work smoothly.
Sears Home Services on April 24, 2025
Shelia M
The service tech was professional and informative.
Customer service response - Thank you for your positive feedback, Shelia! We're delighted to hear that our service tech was professional and informative.
Sears Home Services on April 23, 2025
Gary K
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 22, 2025
kelly J
The gentleman that came out today to repair my refrigerator was very nice and professional, explained to me what was wrong with my refrigerator. It was a better experience than what I had previously with another technician.
Customer service response - Thank you for your positive feedback, Kelly! We're delighted to hear that our technician provided a nice and professional experience, and we're glad it was better than your previous one.
Sears Home Services on April 20, 2025
MrJJsDrumTV
Waiting for the warranty company to approve
Customer service response - Thank you for your feedback! We hope the approval process goes smoothly and we're here to assist once it's complete.
Sears Home Services on April 17, 2025
Mark V
Bill was polite, courteous, professional. and on top of everyting he does execellent work. He communitcates with you even before getting to your home. I would highly recommend him without any reservations. Can't say much about the other three techs who never showed up, rescheduled after being 3 hours late and not showing up. (we were the first am stop) Thank God for Bill.
Customer service response - Thank you for your positive feedback, Mark! We're delighted to hear that Bill provided excellent service and communication. We apologize for the inconvenience with the other technicians and appreciate your understanding.
Sears Home Services on April 17, 2025
