7780 W Arrowhead Towne Center Reviews
Showing most recent reviews from verified customers of Sears Home Services
kelly jones
The gentleman that came out today to repair my refrigerator was very nice and professional, explained to me what was wrong with my refrigerator. It was a better experience than what I had previously with another technician.
MrJJsDrumTV
Waiting for the warranty company to approve
Customer service response - Thank you for your feedback! We hope the approval process goes smoothly and we're here to assist once it's complete.
Sears Home Services on April 17, 2025
Mark Vanderpool
Bill was polite, courteous, professional. and on top of everyting he does execellent work. He communitcates with you even before getting to your home. I would highly recommend him without any reservations. Can't say much about the other three techs who never showed up, rescheduled after being 3 hours late and not showing up. (we were the first am stop) Thank God for Bill.
Customer service response - Thank you for your positive feedback, Mark! We're delighted to hear that Bill provided excellent service and communication. We apologize for the inconvenience with the other technicians and appreciate your understanding.
Sears Home Services on April 17, 2025
Nilkanth Ranade
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 13, 2025
Mike Feuerstein
Great job they got running yippee
Customer service response - Thank you for your positive feedback, Mike! We're delighted to hear that we had the part for your dryer and did a great job.
Sears Home Services on April 08, 2025
kim gordoa
Was fast and friendly
Customer service response - Thank you for your positive feedback, Kim! We're delighted to hear you found our service fast and friendly.
Sears Home Services on April 02, 2025
MarkinAZ
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 30, 2025
Rebecca Kaibetony
Eric was very courteous and knowledgeable.
Customer service response - Thank you for your positive feedback, Rebecca! We're delighted to hear that Eric was courteous and knowledgeable.
Sears Home Services on March 27, 2025
Leslie Baird
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 27, 2025
Carson Randolph
Always very personable access friendly while efficiently servicing appliances
Customer service response - Thank you for your positive feedback, Carson! We're delighted to hear that you found our service personable and efficient.
Sears Home Services on March 19, 2025
