4800 N Us Highway 89 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nice guy and quick
John was super nice and very quick in fixing my dryer.
Brandon C, Sedona, AZ
Great job
John fixed our washer with the appropriate parts. Works great nice guy. Very professional!
Laura P, Sedona, AZ
Terrific Tech
Robert is a terrific tech. He has worked on several appliances for us and each time he communicates closely, is prompt, and highly expert in diagnosing and fixing problems. He did it again just now with our refrigerator and we are very thankful. Thanks, Robert, as always.
Jon P, Flagstaff, AZ
Dryer issue
Service was on point. Very thorough and answered all my concerns ! Thank you!
Geraldine L, Cottonwood, AZ
Excellent
Was professional
Rhonda N, Sedona, AZ
Rating Sears - rating the te him Ian who came today.
The technician Taylor was such a great man; but your company is not great at all !!! The communication within the company and with the customers is pretty dismal. I pay every month. My policy is automatically renewed then I have to pay for each individual Appliance $100 and wait a whole day for someone to come and service me. On top of that because part didn't come in (and in fact it did!), They canceled the visit without informing me that they weren't coming and after I waited from 8 to 5 PM for the technician. This is the reason I will never get another home warranty plan with Sears. Very disjointed company.
Jessica S, Sedona, AZ
Above and Beyond!
Robert is an excellent technician! He is timely and efficient. This guy should be teaching and training new technicians. He's a true professional and expert and knew exactly what my appliance needed. Diagnostics took only a few minutes. Once he had the part he needed, everything else went smoothly. Thank you Robert.
Poppy V, Clarkdale, AZ
Repair oven and washing machine
The technicians did an excellent job repairing both the washing machine and the Zline double oven. They were professional and very neat. The work was done promptly and efficiently.
John M, Prescott, AZ
Daniel Service Tech
Daniel the Service Tech was very professional and made sure to keep good communication with me when scheduling service calls. I do wish he would have elaborated on the condition of my 25 year old Refrigerator to the Home Warranty Co. and the fact that i have baby security straps on doors because they wont stay closed... Maybe a new Refrigerator would have been nice and i understand it was not his call. All in all the refrigerator is now working so I am thankful.
John C, Chino Valley, AZ
Washer repair
Very pleasant and knowledgeable
Rich N, Prescott, AZ
