10901 Rodney Parham Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent work
Terry is great at diagnosing problems and repairing them. I appreciated the explanations and demonstration of ways to keep the problems at bay. He is calm, well-spoken and polite. He is always a welcome technician.
Thomas B, Benton, AR
Refrigerator Compressor
Johnny is very pleasant and extremely conscientious about his work. He is an asset to the face of Sears Home Service
Belinda W, Sheridan, AR
Resolved problem quickly
Steven identified the problem right away and fixed it, thanks!
Rob H, Conway, AR
Great tech, happy with service
Steven was timely in his communication, professional, and super helpful! 5 stars!!
David V, Little Rock, AR
Great technician, unfair cost!
The technician was on time and made the repair in a very reasonable manner. My problem has nothing to do with him. My problem is the charge for installing a part that I had purchased at the suggestion of the first technician that came to diagnose the problem. I am certainly willing to pay for service rendered but paying close to $400 for something that took 20 minutes to complete is a little much. The impression I got from the first technician was that it would not be a significant cost to install a part I could order. How wrong I was! If they had informed me of the cost, then I, at least, would have had full information. Be careful!
Richard B, Little Rock, AR
These guys are great!
I liked their service. The arrival time vs what I saw online is a challenge, but once they get to work they are great!
Rafael E, Little Rock, AR
Oven
Great service. Professional guy. I highly recommend him for repair.
Clinton S, Conway, AR
Washing machine
Very knowledgeable and courteous and thorough. Cleaned up everything after the service.
Mary H, Conway, AR
Owner
Steven was very polite & knowledgable, the entire process was very easy to deal with.
Richard P, Roland, AR
Microwave Repair
Our repairman immediately identified the issue and came prepared with the necessary parts to fix our microwave in time for Christmas. Really nice man.
John B, Sheridan, AR