6501 Grape Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (231 reviews)
Washer repair
February 06, 2025
Overall rating

Very friendly & informative!! Got right on the issue had it repaired in short time !! Very good tech !!

Dennis F, Watervliet, MI

Calvin is the best!!
February 05, 2025
Overall rating

Calvin called to let me know he was delayed. He is professional, considerate, friendly and does a great job.

Pamela M, Niles, MI

Dryer repair
February 04, 2025
Overall rating

Excellent work, Prompt service Would definitely use Sears again if needed.

Sharon G, Culver, IN

Samsung refrigerator
January 31, 2025
Overall rating

Technician Francis was excellent to work with got our parts ordered and fridge back up and running.

Holly B, Walkerton, IN

Professional and Courteous
January 30, 2025
Overall rating

Introduced himself and went right to work. Was an easy fix.

Sharon A, Saint Joseph, MI

Excellent
January 20, 2025
Overall rating

Very courteous got to the task at hand, put his shoe covers on, well spoken. Good job, ice maker functions.

James H, Coloma, MI

Professional, knowledgeable and courteous
January 17, 2025
Overall rating

Curtis was very professional, found the problem, fixed it and gave me ideas to prevent it again. He was very knowledgeable and very courteous. Very happy with him and his service.

Flavia M, Dowagiac, MI

Technicians great but problem with system at Sears
January 17, 2025
Overall rating

Technicians are great but service and dispatch has issues. I had 2 apts canceled because their computer system doesn't track parts or update shipping/delivery of parts despite being ordered and shipped and phone notification to Sears is worthless cause the computer system never gets updated even if I have all the parts.. The left hand doesn't talk to the right hand, don't update the system which affects other departments like dispatch. . One department can't talk to another department

Judy K, Buchanan, MI

Provided great service.
January 16, 2025
Overall rating

Calvin was in communication with me the day of the service call and was prompt with his appointment time. He was efficient, courteous and respectful in keeping the area free of snow when he came in and out of the house. He diagnosed the problem and made the necessary repairs in a timely fashion. He is an asset to the company!

Karla L, Saint Joseph, MI

Robert was great!
January 15, 2025
Overall rating

Great job fixing our range top and super friendly too!

Michael S, Galien, MI

Average Rating: 4.8/5 (231 reviews)

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