1908 2Nd Ave E Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lovely Pugh
Pat Bradford
Very Professional and clean up after himself
Darin Johnson
Needs a new circuit board. Saved a lot of $ as it's more economical to purchase another appliance. Great suggestions as well. Highly recommend this gentleman.
Kim Croom
Joyce Terry
Showed on the way then canceled with no reason.
Customer service response - We apologize for the trouble you've faced, Joyce. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on January 26, 2025
Beaverly Davis
The service man Did Not show up. He did not text or call to let us know. I don’t tolerate business like this.
Customer service response - We apologize for the trouble you've faced, Beaverly. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on December 29, 2024
Emmett Roddam
Did not repair
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on November 19, 2024
Leonard Harris
Never showed up for the service.
Customer service response - We apologize for the trouble you've faced, Leonard. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on October 08, 2024
mohit bansal
Worst experience. Stupid technicians. They are trying to diagnose from birds eye view. Waste of money
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on July 22, 2024
Sonya Yarbrough
Cody had 2 appointments gor service snd didnt show up gor either one. Did not call, 1st time sent a pic of trees. 2nd time daid he was inable to locate house. It is clearly marked, then forged a signature for a missed visit.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on February 07, 2024