7200 US Highway 431 Reviews
Showing most recent reviews from verified customers of Sears Home Services
My washer and dryer service
Excellent experience. Called prior to arrival, was pleasant and professional. Examined my units and explained what I had missed when I trouble shooted my washer. Thank you for your service.
Sherri B, Athens, AL
Washing machine
The tech. Knew the problem and was in and out about 45 minutes did a great job. He was nice and Respectful and knowledgeable.
Beth C, Cullman, AL
Cortez
Kind and helpful. On time and fast with his work
Gianna L, Madison, AL
Ok
Service was good. Very courteous and thorough. Would recommend him.
Tommy T, Decatur, AL
Excellent
He went over and above healthy and did a good job, timely manner
Carol B, Collinsville, AL
Excellent repair
Steve had been to our house many times too repair and clean different appliances that are on the Sears warranty. He is very good.
Scott H, Huntsville, AL
GREAT TECH
Steve is a knowledgeable and highly Professional both today and on past repairs.
Paul O Derrington Sr, Harvest, AL
Dryer repair
Got us up and running in no time. Had the parts on hand.
Norwood C, Huntsville, AL
Diagnosis of refrigerator problems
Jimmy seemed to know what he was doing. He determined that the compressor needed to be replaced. We declined to do that. Your service man was fine. Your scheduling system is terrible. I don't plan to use it again. Multiple email reminders, with threat of charges if we were not at home. After advertising "same day service" it took 23 days before Jimmy arrived. The arrival time is from 8 until 5 meaning that I must stay at home all day long wondering when he will arrive. And, you cannot talk to a human about your appointment. No Good!
Connie H, Decatur, AL
Great customer service
Steve was very friendly and informative. He kept me updated at each step and let me know what was causing the issue and what he was going to do to rectify the issue before moving forward.
Alexandra K, Hazel Green, AL
