What if you repair my appliance and the same problem occurs? Will you charge me to come out a second time?

If within 30 days from the date of your Sears in-home repair, your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any installed parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears.

We are committed to resolving your appliance issues thoroughly and ensuring that our repairs provide a reliable, lasting solution. Our goal is to give you peace of mind, knowing that we stand behind our work and are dedicated to restoring your appliance to proper working order.

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Glossary Terms

A dishwasher turbidity sensor is an advanced feature that measures the level of food particles and debris in the water, allowing the dishwasher to adjust the wash cycle length and water usage for optimal cleaning efficiency.

An astragal is a molding or strip that covers or seals the gap between the edges of a pair of doors or windows. Its primary functions are to provide a weather seal, improve security, and improve the aesthetic appearance of door and window assemblies.

A dryer drum is the main interior component of a clothes dryer where clothes are placed to be dried. It rotates during the drying cycle, allowing heated air to circulate through the clothes.

A heat pump is an energy-efficient device that transfers heat from one place to another, providing heating in the winter and cooling in the summer.

Recent Appliance Symptoms

The most common reasons your Kenmore Elite refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.

The most common reasons your Maytag refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.

The most common reasons your Bosch dishwasher has no heat are a defective electronic control board, clogged water valve or a broken detergent dispenser.

The most common reasons your Kenmore Elite microwave has no power are a bad thermostat, malfunctioning electronic control board or a broken switch.

The most common reasons your Kenmore refrigerator is noisy are a faulty ice maker assembly, defective electronic control board or a locked compressor.

The most common reasons your LG freezer is leaking water are a clogged drain tube, cracked water tubing or a bad evaporator.

What if you repair my appliance and the same problem occurs? Will you charge me to come out a second time?
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