Why Are Sears Techs the Best?: 2025 Overview

4 min readUpdated Feb. 27, 2025Lyle WeischwillKitchen Appliances
Why Are Sears Techs the Best in the Industry?

Sears Home Services has a nationwide network of highly trained technicians who repair appliances, HVAC systems, exercise machines and more. Sears Techs are #1 in the industry for many reasons. Find out what makes our technicians tick and join the best team in the appliance services industry.

KEY TAKEAWAYS

  • Sears Home Services is focused on providing industry leading expertise and knowledge to our customers, partners and vendors in an inclusive setting dedicated to fostering long-term relationships and innovative solutions for the homeowner and consumer of today and tomorrow.
  • Our technicians receive ongoing training from all major appliance and equipment manufacturers so they stay on top of the latest technology.
  • Join our team of top professionals in the appliance repair industry to build your successful and rewarding career.

Why Sears Technicians are the Best

  • Our technicians receive factory training from all major appliance and equipment manufacturers so they stay on top of the latest technology.
  • Sears Techs are trained to repair all types and brands of appliances – giving our technicians significant advantages over many other appliance techs who specialize on one brand or limited types of appliances.
  • Through advanced technology and information systems, Sears Techs have continuous access to technical data such as wiring diagrams and service manuals that can help them complete appliance and equipment repairs quickly and accurately.
  • Experienced and successful mentors help Sears Technicians work though complicated repairs.
  • Sears Techs attend ongoing training and collaborate with fellow technicians to learn more about meeting the needs of Sears Home Services’ customers.

Read on to learn more information about the training, development and resources that help make Sears Technicians the best in the appliance repair industry. Check out Sears Home Services Careers!

Sears Technicians Receive Top-Notch Training

Trainers for Sears have more than 20 years of experience in the appliance repair industry. New technicians learn from highly successful trainers that pass along a wealth of repair knowledge to trainees. Comprehensive training from seasoned professionals helps ensure that Sears repair technicians are fully prepared for any type of service call.

Here’s an example of advanced refrigerator training that Sears Technicians receive from experienced professionals:

This video shows an excerpt of detailed technical training that Sears Techs receive for an ice maker system commonly found in Kenmore 253-Series, Frigidaire and Electrolux French door refrigerators. Unless you’re a service professional, you may not be able to fully understand and follow that advanced technical training.

If you’re interested in conducting this type of technical troubleshooting for refrigerators and becoming a Sears Technician, apply now on our Sears Home Services Hiring Website. You’ll receive basic appliance repair training then continue to receive the type of detailed technical appliance training shown in the video.

Types and Brands of Appliances That Sears Techs Repair

Sears Technicians repair these types of major appliances:

  • Refrigerator
  • HVAC Systems
  • Washer
  • Dryer
  • Dishwasher
  • Range
  • Cooktop
  • Oven
  • Range Hood
  • Microwave
  • Freezer
  • Water Heater
  • Water Softener
  • Fitness Equipment
  • Lawn & Garden Equipment

Here are the major appliances brands that Sears Techs service:

  • Kenmore
  • Whirlpool
  • Frigidaire
  • Electrolux
  • KitchenAid
  • Maytag
  • Amana
  • Jenn-Air
  • GE
  • Samsung
  • LG
  • Bosch

Sears Technicians also repair additional appliances and brands that don’t appear on these lists. Check or Sears Home Services Repair page for more information about products and brands that we repair.

Superior Technical Information and Resources

Along with covering a wide range of appliance types and brands, Sears Technicians have access to nearly unlimited amounts of technical data such as Tech Sheets and Service Manuals that are often needed to complete appliance repairs. Techs carry laptop computers and smart phones that connect to the Sears Home Services technical information system. Techs can instantly see information that can make repair jobs quicker and easier to complete.

Sears Technicians document the resolution of service calls nationwide so common issues and repair tips can be shared with all techs. Sharing historical repair data and repair tips helps Sears Techs complete their repair work faster and more accurately.

Even with the best information resources, technicians may still run into a difficult repair issue they need help with. When that happens, Sear Technicians have a network of master techs whom they can reach via video chat with their smart phone. This helps to ensure that Sears’ customers always get the best appliance repair expertise in the business.

Continuous Training

Sears Technicians attend training meetings to learn about emerging appliance technology as soon as it hits the market. Appliance manufacturers provide Sears Home Services with the technical resources needed to conduct ongoing training about new products. Sears knows how to fix brand-new appliances before they even arrive in your home.

With this wide range of training and collaborative resources, almost nothing surprises Sears Technicians.

As the nation’s No. 1 provider of appliance services, Sears Home Services has the largest fleet of service technicians in neighborhoods throughout the U.S who make nearly seven million service calls annually.
Sears offers a complete solution for homeowners, helping customers purchase, service and replace their appliances, as well as manage and maintain their homes and a variety of products within their homes, from refrigerators to water heaters.

Apply to be a Sears Home Services Technician and start your successful career with the best team in appliance repair and home services.

Frequently Asked Questions

What sets Sears Home Services technicians apart?
They’re factory-trained, background-checked, and often have specialized certifications. Sears Home Services also provides ongoing education on new appliance technologies.
Are they familiar with all major brands?
Yes, they receive brand-specific training. Sears Home Services aims to handle everything from Whirlpool washers to Samsung fridges under one umbrella.
Do they use OEM parts?
They source genuine or approved parts to preserve warranties and ensure quality. Sears Home Services stands behind these parts with service guarantees.
Is customer service a focus?
Absolutely—techs explain repairs clearly and provide maintenance tips. Sears Home Services prioritizes customer satisfaction in each appointment.

Schedule your kitchen appliance repair now!

From refrigerators to dishwashers, our experienced technicians are equipped to repair all your kitchen appliances, providing fast and reliable service.

Call (213) 596-2538 or schedule online now.
Text (240) 616-1772 to schedule now.

Was this information helpful?

Schedule your kitchen appliance repair now!

Text (240) 616-1772

Repair Kitchen Appliances Resources

Title image for blog article "5 Situations When You Shouldn’t Repair Appliances Yourself."
4 min readMar. 10

From microwave repairs to gas appliance fixes, find out when DIY repairs are dangerous and should be left to professionals.

How to Protect Appliances from Power Surges
6 min readMar. 04

In a world reliant on electronic circuitry, protecting appliances from power surges is paramount to their longevity.

Appliance average lifespan
8 min readMar. 04

Understanding the typical lifespan of household appliances is crucial for budgeting and maintenance.

How Much Do Appliance Repairs Cost?
9 min readMar. 04

Knowing the potential appliance repair costs in 2025 can be crucial for planning and budgeting.

Glossary Terms

Wattage is the measure of electrical power expressed in watts (W), indicating the rate at which a device consumes energy.

Natural gas is a fossil fuel used primarily for heating, cooking, and electricity generation. It's a hydrocarbon gas mixture consisting mainly of methane, but it also contains smaller amounts of other hydrocarbons and sometimes sulfur compounds.

A washer screw is a fastening device that combines a screw and a washer, designed to distribute the load of a screwed fastening more evenly and to prevent the screw from loosening under vibration.

A voltage meter, commonly referred to as a voltmeter, is an instrument used for measuring the electrical potential difference, or voltage, between two points in an electrical or electronic circuit.

Common Appliance Symptoms

The most common reasons your Kenmore Elite refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.

The most common reasons your Maytag refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.

The most common reasons your Bosch dishwasher has no heat are a defective electronic control board, clogged water valve or a broken detergent dispenser.

The most common reasons your Kenmore Elite microwave has no power are a bad thermostat, malfunctioning electronic control board or a broken switch.

The most common reasons your Kenmore refrigerator is noisy are a faulty ice maker assembly, defective electronic control board or a locked compressor.

The most common reasons your LG freezer is leaking water are a clogged drain tube, cracked water tubing or a bad evaporator.