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Electrical Power Issues

Dryer Control Issues

Dryer Drive Motor Circuit Failures

Frequently Asked Questions

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Top 15 Reasons Why Your Dryer Won’t Start

11 min readUpdated Dec. 20, 2024Lyle WeischwillDryer
Title image for blog article "Top 15 Reasons Why Your Dryer Won’t Start"

Dryers are an essential part of modern laundry routines, but when they don’t start, frustration quickly sets in. A non-starting dryer can be caused by various issues, ranging from simple fixes like plugging the power cord back in or shutting the dryer door fully to more complex repairs such as replacing the thermal fuse.

When you’re searching for answers to "why won’t my dryer start," you’re in the right place. Here’s a comprehensive guide to the top 15 reasons why your dryer won’t start and what you can do to troubleshoot each issue.

KEY TAKEAWAYS

  • Many dryer starting problems can stem from simple electrical issues such as an unplugged power cord, a tripped circuit breaker, or a faulty electrical outlet. Ensuring proper connections and power flow is crucial before diving into complex fixes.
  • Defective components like the thermal fuse, control panel, push-to-start switch, or drive motor can prevent the dryer from starting. Testing and replacing these parts, often detailed in our safe DIY troubleshooting videos, can resolve the issue.
  • Always unplug the dryer before performing any repairs to prioritize safety. Have a service technician repair the dryer if you’re not confident that you can do it on your own. Regular maintenance can extend the dryer's lifespan and prevent future breakdowns.

Electrical Power Issues

Power issues are often fairly simple to resolve on you own but some problems do require the help of an electrician. When your dryer is completely dead, you may be facing one of these issues.

1. Power Cord Unplugged

Sometimes, the simplest explanation is the correct one. If your dryer’s power cord is unplugged or loosely connected to the outlet, it won’t start.

Ensure the cord is securely plugged in before moving on to more complex issues.

2. Power Cord Wiring Bad

A damaged power cord can prevent electricity from reaching your dryer.

Unplug the dryer and inspect the cord for frayed wires, cracks, or other visible damage. Replace the cord if necessary to restore proper electrical flow.

For an electric dryer, check the power cord wiring connection on the terminal block on the back of the dryer (with the power cord still unplugged).

Use the installation guide for your dryer as a guide when checking the power cord wiring connections on the terminal block.

As an example, here’s an image from dryer installation instructions that shows the power cord should be connected to the terminal block on a common electric dryer:

diagram-showing-how-to-wire-an-electric-dryer-power-cord

Follow the guidance in the installation guide for your specific dryer if it differs from this example image.

3. House Circuit Breaker Tripped

Dryers require a significant amount of electrical power. If your dryer’s circuit breaker has tripped, reset it in your home’s electrical panel.

If it trips repeatedly, consult an electrician to address the underlying issue or schedule dryer repair service to have a technician find and fix the internal electrical short in the dryer that’s causing the breaker to trip.

4. Bad Electrical Outlet

An unresponsive dryer might be plugged into a faulty electrical outlet.

For a gas dryer, test the outlet by plugging in another device. If the outlet isn’t working, you’ll likely need to call an electrician to repair or replace it.

You can’t test the electrical outlet for an electrical dryer unless you have a voltage meter and know how to safely use it to check for proper voltage at the outlet. Checking live voltage is dangerous. If you suspect that the electrical outlet for an electric dryer is bad, we recommend that you have an electrician check the outlet or schedule dryer repair service to have a technician examine the outlet and dryer to find the cause of the power issue.

Dryer Control Issues

Problems with the dryer timer or the electronic control board in the control panel can prevent the dryer from starting. A defective control panel or bad push-to-start switch can also cause dryer starting problems.

5. Bad Electronic Control Board

The electronic control board manages many of the dryer’s functions. If it’s faulty or locked up, your dryer won’t start.

A power surge or glitch through the electrical power lines going to your home can sometimes freeze up the control board so it won’t operate. Brown outs can do the same thing.

Resetting the electronic control board can sometime restore normal dryer operation. Reset the control board using this procedure:

  1. Unplug the power cord to completely disconnect electrical power from the dryer.
  2. Leave the power off for 2 minutes.
  3. Plug the power cord back in to restore electrical power.

The electronic control board will reboot and the dryer may begin working normally again.

If not, you may need to have the dryer serviced by a technician if the other troubleshooting tips in this article don’t help you resolve the starting problem.

6. Control Timer Defective

The control timer does the same thing as an electronic control board, it manages dryer functions. A defective timer can prevent the dryer from starting.

For gas and electric dryers that use control timers, we’ve created safe and practical troubleshooting videos to walk you through complete diagnosis of dryer starting failures (including control timer testing).

For electric dryers, follow the expert DIY troubleshooting tips in this video to find and fix the cause of starting problems:

Use the troubleshooting steps in this video to diagnose and fix a gas dryer not starting:

Using the systematic approaches described in these videos can help you find and fix starting problems on your own in common dryers that use a control timer.

If you’re unable to find and fix the problem yourself, it’s likely time to schedule appliance repair.

7. Failed Push-to-Start Switch

The push-to-start switch activates the dryer’s motor when pressed.

A malfunctioning switch will prevent the dryer from starting. You can test this switch as shown in the above troubleshooting videos and replace it if it’s faulty.

8. Defective Control Panel

A control panel failure can render the dryer’s buttons and settings unresponsive. Some dryers won’t start if a control button is stuck and of course the dryer won’t start if the start button on the control panel is defective.

Firmly press all the control panel buttons (including the start button) to see if you can free up a stuck button. If not, you’ll likely need to replace the control panel. Be sure that you unplug the dryer before accessing and replacing internal dryer components. Have a service technician replace the control panel if you’re not completely confident that you can replace that dryer component yourself.

Loose wiring connections or damaged wires can also prevent the control panel from working properly and starting the dryer. _Unplug the dryer and remove the top dryer panel. Inspect the control panel for damaged wires or loose wiring connections. Reconnect any loose wires and repair damaged or broken wires. You can also replace the entire control panel wire harness if you find damaged wires and that replacement part is available for your dryer.

Dryer Drive Motor Circuit Failures

9. Blown Thermal Fuse in an Electric Dryer

The thermal fuse protects your dryer from overheating. If the fuse blows, it cuts off power to the dryer motor in most electric dryers, preventing the dryer from starting.

Unplug the dryer and follow the tips shown in the troubleshooting video provided above to check the thermal fuse.

Replace the fuse if it’s blown, but also inspect the dryer for exhaust airflow problems that likely caused the dryer to overheat and blow the thermal fuse. Failing to fix underlying problems causing a blown thermal fuse may result in the fuse blowing again shortly after you replace it.

10. Wiring Failure

Damaged or disconnected wiring inside the dryer can interrupt the electrical flow to the drive motor.

_Unplug the dryer and inspect the wiring for burns, frays, or loose connections, especially near the motor and control board or timer. Repair or replace damaged wires.

If you suspect internal wiring failures are preventing your dryer from running and you’re unable to find and/or fix wiring problems yourself, have a service technician repair your dryer.

11. Bad Drive Motor

The drive motor rotates the drive belt to spin the dryer drum.

If the drive motor is defective, the drum won’t rotate when you press the start button or push-to-start switch.

You’ll typically need to have a service technician diagnose and repair a dryer drive motor failure.

12. Door Switch Failure

Dryers are designed not to run if the door is open.

A faulty door switch might not detect when the door is closed, preventing the dryer from starting.

Unplug the dryer and test the door switch with a multimeter as shown in the above troubleshooting videos. Replace the door switch if it’s defective.

13. Broken Drive Belt

The drive belt rotates the drum. If the belt is broken, the drum won’t spin.

Some dryers have a switch that detects a broken drive belt. The dryer won’t start when the belt switch detects a broken belt.

Check for a broken drive belt and replace it if needed.

Here’s a video that shows how to replace the dryer belt in a common type of clothes dryer:

14. Bad Motor Centrifugal Switch

For dryers with a control timer and a push-to-start switch, the motor centrifugal switch completes the electrical circuit to keep the drive motor running when you release the push-to-start switch.

If the motor runs while you press the push-to-start switch but stops as soon as you release that button, then the motor centrifugal switch is likely defective. Unplugging the dryer and replacing the motor centrifugal switch will likely fix your starting problem in that scenario.

Have a service technician diagnose and fix your dryer if you’re unable to fix this type of failure yourself.

15. Error Code

Modern dryers often display error codes when they detect issues.

Many dryers won’t send electrical current to the drive motor when the electronic control detects certain problems and displays an error code on the control panel.

Refer to your dryer’s user manual to interpret the code and identify the problem. Follow the troubleshooting tips in the manual to resolve the starting issue.

Error code and troubleshooting information is often limited in owner’s manuals. If you see an error code not addressed in the manual for your dryer, look up the error code on our Dryer Error Code Chart and follow the safe DIY troubleshooting tips provided.

Many codes point to issues like control failures, wiring, overheating or sensor failures.

If you’re unable to resolve the cause of an error code on your own, schedule service and we’ll send a Sears Home Services technician to your home to repair your dryer.

A non-starting dryer can stem from a variety of causes, ranging from minor fixes like plugging in the power cord to major issues like replacing a control board. Always prioritize safety by unplugging your dryer before attempting any repairs. If troubleshooting doesn’t solve the issue, it’s wise to schedule dryer repair service.

For ongoing peace of mind, consider investing in a home warranty plan that covers appliance repairs.

Regular dryer maintenance and proactive care can also extend your dryer’s lifespan, helping you avoid breakdowns in the future.

Sears Home Services is always standing by to help you when you encounter problems with your clothes dryer or any other home appliance. Our experienced technicians can fix appliances quickly so you can continue safely enjoying your home.

Frequently Asked Questions

When I press the start button on my dryer nothing happens?

Lack of power, a failed door switch, blown thermal fuse or bad start switch could be causing this problem. Open the dryer door and see if the drum light turns on. If not, the dryer may not have power. Reset the house circuit breaker. If the light does turn on, press in on the door switch to see if the drum light turns off. If not, a bad door switch is likely preventing the dryer from starting.

How do you reset your dryer?

Turn off your dryer and unplug the power cord from the electrical outlet. Leave the power off for 2 minutes to allow the electronic control board to reset. Plug the power cord back in to restore power. The control board will reboot and reset. This tactic can sometimes restore normal operations in the dryer when a power surge or glitch through the electrical power lines going to your home affect the electronic control board.

How do I know if my dryer fuse is blown?

Unplug the dryer and access the fuse. Test the fuse for continuity using a multimeter. You should measure near 0 ohms of resistance through the fuse if it’s okay. If the fuse is blown, the meter will measure infinite resistance (open load). Replace the fuse if it’s blown.

Do most dryers have a reset button?

No. Although some dryers may have a “Clear” button or “OFF/Clear” button on the control panel, that button won’t “reset” the dryer, it will simply clear the selections on the control or turn off the dryer and clear cycle selections. If you need to reset the dryer control board, unplug the power cord for 2 minutes and then plug the dryer back in. The control board will reboot and reset.

Schedule your dryer repair now!

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Glossary Terms

Natural gas is a fossil fuel used primarily for heating, cooking, and electricity generation. It's a hydrocarbon gas mixture consisting mainly of methane, but it also contains smaller amounts of other hydrocarbons and sometimes sulfur compounds.

A gas dryer is a laundry appliance that uses natural gas or propane to generate heat to dry clothes.

A freezer door gasket is a flexible seal that outlines the edge of the freezer door, ensuring an airtight closure to maintain cold temperatures inside and prevent warm air from entering.

A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.

Common Repair Dryer Symptoms

The most common reasons your Whirlpool dryer won't turn off are an open heating element, defective electronic control board or a failed thermistor.

The most common reasons your Whirlpool dryer won't start cycle are a faulty thermal fuse, failed door switch or a broken drum belt.

The most common reasons your Whirlpool dryer won't heat up are an open heating element, failed thermal cut-off fuse or a defective electronic control board.

The most common reasons for a Whirlpool dryer will not come on issue are a faulty thermal fuse, a failed door switch, or a broken drum belt.

The most common reasons your Whirlpool dryer takes 3 cycles to dry are an open heating element, a clogged vent tube, or a faulty thermal fuse.

The most common reasons your Whirlpool dryer stopped working are an open heating element, faulty thermal fuse or a worn drum bearing.