Sears Home Services
Sears Home Advantage
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyTune-Up & MaintainShop Parts
Resources
RepairHome WarrantyTune-Up & MaintainShop PartsResource CenterGlossaryHelp
sears home advantageSears Home Advantageappointment lookup logoAppointment Lookup
  1. Repair

Range not working

Common reasons your range not working

The most common reasons your range is not working are an inoperative electronic control board, faulty igniter or a bad switch.

  • 28%

    28% of the time it's the
    Electronic Control Board

  • 21%

    21% of the time it's the
    Igniter

  • 16%

    16% of the time it's the
    Surface Element Switch

  • 35%

    35% of the time it's the
    Something else

  • Schedule your range repair now!

    We can help! Our service technicians have repaired over 3.5M ranges. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.
    Text (240) 616-1772 to schedule now.

    Common range repair parts you may need

    Replacing one of these range parts may fix your problem.

    Electronic Control Board Replacement

    When the electronic control board of a range malfunctions, it can trigger various failures, including power loss or heating issues in the oven or surface element, or the oven failing to shut off. This occurs because the board acts as the command center for the range, overseeing essential functions like temperature regulation, fan operation, and timer settings. If the electronic control board malfunctions, it disrupts communication among different components. A defective board may also generate unusual sounds such as chattering or clicking, along with a burning odor. Given its potential impact on multiple components, it's advisable to have a Sears Home Services professional perform diagnostic tests on the board to determine if replacement is warranted.


    Igniter Replacement

    A failed range igniter might hinder a burner from igniting, leading to no heat from the bake or broil burner in the oven, or from a surface burner. It could also make it challenging to light the burner, requiring multiple tries to achieve ignition. You may hear a clicking sound from the igniter without the gas successfully igniting, signaling a malfunction. Sometimes, the igniter may not produce any visible spark at all. Igniter failure can result in delayed ignition, noticeable as a delay between turning the knob and the burner lighting.

    Surface Element Switch Replacement

    When dealing with a failed surface element switch, you may encounter difficulties in turning the surface element on or off, or notice a loose or wobbly switch shaft. This malfunctioning switch can result in uneven heating or prevent the element from reaching the desired temperature. There are instances where the surface element may not activate at all, or it may continue to generate heat even after the control has been turned off, presenting a safety concern. If you suspect that the switch on your range is defective, it's advisable to have a Sears Home Services professional assess the switch for you.

    What to expect when you experience a range not working issue

    How to fix the not working problem

    Most not working problems are resolved by replacing the electronic control board, igniter or surface element switch, but not always. A thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Recommendations for a range that is not working

    If a range is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. We provide range repair near you, and our technicians are experienced at diagnosing and fixing all types of range issues.

    What to watch for with a range not working diagnosis

    Effectively diagnosing malfunctions in modern appliances necessitates a comprehensive understanding and specialized training. Addressing range issues without employing precise diagnostic techniques may lead to ineffective repairs and unnecessary part replacements. With significant advancements in appliance technology over the past decade, contemporary models now feature intricate electronic components that pose considerable challenges for troubleshooting. Consequently, do-it-yourself repairs on modern appliances have become increasingly intricate.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Oven repair by Timothy

    Timothy was very pleasant, efficient and had our oven up and running to be able to roast out Thanksgiving turkey. We are very happy with the quick service we received.


    Diane D, East Rochester, NH

    Mr.

    So my observation is that most technicians have let loose screws at my home including Scott. In the future please do a final look around before leaving location of work other than that I am very satisfied with the job rendered.


    Mallace A, Columbia, MD

    Na

    Completely satisfactory a very customer friendly an reasuring . He completed his job well.


    Sandra F, Philadelphia, PA

    Repair Range Resources

    Homeowner replacing a burnt out stove element

    Need help replacing a burnt out stove element? Trust Sears Home Services for professional stove repairs and replacements.

    Is it Time to Replace Your Gas Stove with an Induction Range?

    Is it time to replace your gas stove with an induction range? Discover the benefits of upgrading your kitchen appliances with Sears Home Services.

    7 min readOct. 23Range
    Understanding Kenmore Range Error Codes

    Need help with understanding Kenmore range error codes? Get expert assistance from Sears Home Services.

    6 min readOct. 22Range
    7 Reasons Your Cooktop Burner Flame is Too High & How to Fix The Problem Image

    Discover 7 reasons why your cooktop burner flame is too high. Get expert tips and solutions from Sears Home Services.

    6 min readOct. 22Range

    Glossary Terms

    BTU, or British Thermal Unit, measures the amount of heat required to raise the temperature of one pound of water by one degree Fahrenheit.

    A thermocouple is a sensor used for measuring temperature, consisting of two different metal wires joined at one end, which generate a voltage proportional to temperature changes.

    A K-type thermocouple is a sensor used for temperature measurement, consisting of two dissimilar metal wires that generate a voltage proportional to temperature changes, widely recognized for its accuracy and wide temperature range.

    A range sensor in a kitchen stove or oven is a technologically advanced feature that detects and regulates the temperature within the oven, ensuring precise cooking conditions for optimal culinary results.

    Common range symptoms to look out for

    • Range won't turn off
    • Range not heating
    • Range hood won't turn off
    • Range hood light not working
    • Range hood fan not working
    • Range display not working
    • Range clicking
    • Range burner not working
    • Range broiler not working