Refrigerator Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service
Jonathan, the technician did a quick and efficient job with the reparation of the refrigerator. However, I also have an upright freezer that is supposed to be repaired. I received the parts already. I have tried to contact someone in Sears repair to let them know, but all I get is the automated system that tells me I have an appointment on April 8th. That date has already passed and I'm still waiting for someone to install the parts. I've tried various times to speak to a human, but all I get it the system that is not helpful.
Samuel C, Canovanas, PR
Quick and efficient service
The servicemen was very quick in identifying the probkem and recommending a solution. Overall, I am very pleased with the service.
YMM, Spring Hill, FL
Best Service and Diagnosis
I've had several service calls in almost 3 years. Trying to fix my ice Maker on. My refrigerator purchased that Sears . The technicians came and went ordered. I'm sure several thousand dollars worth of parts and could never fix the issue period the new company sears contracted to comma what's the best. They were able to diagnose the Problem in the first visit. They ordered the part, came back to install, And the ice maker worked, the first time in almost three years. I am very grateful. The new contracted company was able to solve the problem. if Sears had contracted to them in the first place, it would not have taken 3 years to fix the issue.
Anthony S, Seattle, WA
Ice maker ( repair ) replacement
Niles rovided excellent evaluation of the problem and correction to the issue to have the refrigerator making ice again
Ron D, Houston, TX
Refrigerator
Appreciate the professional, courtesy, kindness from your service representative Lew snd would love to have him again if needed for any service! Thank you
Joan B, Star, ID
Prompt and experienced
I decided not to make the repairs as it was to costly. I'm buying a new refrigerator.
Cory H, Meriden, CT
Works great now!
Grateful that the repair technician was able to complete the repair of our ice maker. He was knowledgeable, polite and got the work done in a neat, timely manner. Thank you!
Wilson A, Kailua, HI
Wonderful
Very friendly daughter felt comfortable being home. Able to diagnose problem quickly
Deidre G, Bainbridge, NY
Excellent Work
Mark, our repair technician did an excellent job in repairing our refrigerator. He was on time, professional and knowledgeable specific to the repair. We continue to be pleased with Sears Home Services. Thank you, Mark!
Robert B, Gilbert, AZ
Fix refrigerator
Thanks you so much for your information. I'm appreciated. I would call again if any my applications not working.
Jim T, Las Vegas, NV