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  1. Repair
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  5. Washer won't start cycle

Whirlpool washer won't start cycle

Common reasons your Whirlpool washer won't start cycle

The most common reasons your Whirlpool washer won't start cycle are a malfunctioning electronic control board, jammed door lock assembly or a faulty user interface.

  • 52%

    52% of the time it's the
    Electronic Control Board

  • 21%

    21% of the time it's the
    Door Lock Assembly

  • 13%

    13% of the time it's the
    User Interface Control

  • 14%

    14% of the time it's the
    Something else

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Most common repairs needed to fix a Whirlpool washer

Electronic Control Board Replacement

A malfunctioning electronic control board can lead to various failures in a washer. This is because the board serves as the brain of the washer, controlling crucial components such as the water valve, drive motor, drain pump, and cycles. If the electronic control board fails, the washer may not power up or display the cycle status. Additionally, it might fail to fill, agitate, spin, or drain. In some cases, a shorted board may emit a burning smell.


How to replace the electronic control board in a washer

Door Lock Assembly Replacement

When a washer door lock assembly is jammed, you may encounter difficulty in opening or closing the washer door. The door may not latch properly, leading to issues in starting or completing a wash cycle. The washer might display an error code indicating a door lock problem. During operation, the door lock may make unusual clicking sounds or fail to engage, preventing the washer from starting. Additionally, if there is a malfunction, the door lock indicator light may not illuminate as expected. Users might notice water remaining in the drum even after the wash cycle has finished, indicating a potential problem with the door lock assembly preventing proper drainage.

User Interface Control Replacement

A faulty user interface control may become unresponsive and won’t allow you to change wash cycle settings or turn the washer on and off. In some failures, only one or two buttons or dials on the interface are affected, but in some cases the entire interface will be completely dead. Cycle status such as time remaining in the cycle won’t display properly on a defective user interface. Control keys or buttons on the user interface may also stick, causing the washer to exhibit inconsistent behavior, such as starting or stopping unexpectedly during a cycle. Error codes may also be present.

Why is my Whirlpool washer not starting cycles?

When your Whirlpool washing machine fails to fill with water, there might be underlying issues that warrant repair. One possible culprit could be a faulty water inlet valve. Over time, these valves can become clogged with debris, preventing the free flow of water. A malfunctioning valve requires replacement.

A faulty pressure switch could also cause the washer not fill. The pressure switch monitors the water level in the machine and sends signals to start or stop the filling process. A malfunctioning pressure switch might incorrectly signal that the desired water level has been reached, causing the machine to not fill properly.

Another potential source of the issue could be a malfunctioning control board or timer. If these components fail to communicate the appropriate signals, the washing cycle may not fill or may start to fill but with not enough water to perform a wash cycle.

A blockage or obstruction within the machine's internal hoses or filters could restrict water flow. Sediment buildup or foreign objects might impede the passage of water, necessitating a thorough cleaning or replacement of affected components. In such cases, seeking professional repair services can help diagnose and rectify the underlying problems, ensuring your washing machine resumes its normal functionality.

Here's an advanced DIY troubleshooting video that shows how to systematically check all issues that can prevent a common top-load washer from filling.

Check Water Flow

Check for water flow through the fill hoses by unplugging the washer, turning off the faucets and disconnecting the hoses from the back of the washer. Hold each hose end over a bucket and briefly turn on the faucet. If you don't have any water coming out, check for a clog in the hoses. If the hoses are okay, you could have a problem with your house water supply.

mixing-valve-part-image

Is water inlet valve working?

Check for continuity through the entire electrical circuit with a multimeter. This will tell us if the cold-water valve is getting the current it needs to open. For safety, always unplug your washer before checking continuity. Shut off the water supply. Pull the plastic end caps off the sides of the control console. Remove the screws at the base of the control console. Pull the control console slightly forward and then swing it up and over the top of the back panel. Unplug the wire harness from the lid switch on the washer's top panel. Release the clips that secure the cabinet to the washer's back panel. Using a slot screwdriver, pry the clips forward to release them. Lift the back of the cabinet and slide it forward to remove it from the washer frame.

Set your multimeter to check resistance. Place one meter probe on the right prong of the power cord and the other on the yellow and red wire connected to the cold water valve. You should see near 0 ohms of resistance, which indicates that you have a clear path for voltage to the cold water valve in the rinse portion of the cycle. Next, check the other side of the circuit. Put your leads on the white wire and the left prong of the outlet cord. You should have continuity through the neutral side of the circuit as well. If you had continuity on both sides of the circuit, then the cold water valve is apparently getting voltage but not opening to allow water flow, meaning you’ll need to replace your water inlet valve.

Check for Broken Wires

If you didn’t have continuity on either wire—on this meter that’s a “1” in the far left corner—then do more checks to find the break in the circuit. If the white wire didn’t have continuity, you’ll need to check each section of wiring until you find the break and repair any broken wires that you find. This video has more information about repairing wires.

Check the Pressure Switch

If the water inlet valve isn’t the problem, the next thing to check is the water level pressure switch. If the yellow/red wire didn't have continuity, check from the power cord to the pressure switch. Place one meter lead on the right prong of the power cord and the other on the pink wire on the water level pressure switch. If you measure no continuity, check between the violet and pink wires on the pressure switch. If you measure no continuity there, then the break must be in the pressure switch. This video will show you how to replace your pressure switch: How to Replace the Water Level Pressure Switch in a Top-Load Washer.

Test for a Bad Timer or Wiring Failure

Now, if you measured continuity between the violet and pink wires, the problem is either the timer or a wiring failure in the circuit. Check for continuity on the violet wire between the timer and the water level pressure switch. If there's no continuity on the violet wire then that wire will need to be repaired. If there is continuity on the violet wire, check between the violet wire and the black wire on the timer. If you measure no continuity, you’ll need to replace the timer because it's not allowing voltage through the circuit. This video will show you how: How to replace the timer in a top-load washer.

If you’ve got continuity through the timer, then you must have a break in wiring harness between the timer and the power cord. Find and repair that break.

Sears Home Services Laundry Technician Maintaining the Washer

Let the Washing Machine Experts at Sears Home Services Repair Your Washer

If you've gotten this far in the troubleshooting and haven't found and fixed the cause of the filling problem, it's likely time to have a professional fix your washing machine.

Sears Home Services stands ready to provide trusted expertise to address even the most complex washing machine issues. With a team of skilled technicians experienced in diagnosing and repairing a wide range of appliance problems, we’ll have your washer working again fast. Schedule a service appointment with a washer repair expert today.

What to expect when you experience a Whirlpool washer won't start a cycle issue

How is the won't start a cycle problem fixed?

Correcting most won't start a cycle problems usually involves replacing the electronic control board, door lock assembly or user interface control. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a washer that won't start cycle

When the washer won't start a cycle it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.

What to look out for with a washer won't start a cycle diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

Troubleshooting Your Whirlpool Washer That Will Not Start

Common Reasons Your Whirlpool Cabrio Washer Is Not Starting

If your Whirlpool Cabrio washer is not starting, check for power supply issues, such as a tripped circuit breaker or an unplugged cord. Make sure the control panel is responsive and that no buttons on the user interface are stuck. Confirm the door lock mechanism is working properly, as the washer won't start if the door isn't securely locked. Check for error codes to identify any underlying issues, as these can point to specific failures needing attention, such as a faulty electronic control board or door lock assembly.

Fixing a Whirlpool Duet Washer That Will Not Start

For Whirlpool Duet washers that won't start, verify the power cord and outlet are functioning properly. Ensure the start button is being pressed firmly and is not defective. Double-check that the cycle settings are appropriate for the load. If the Duet washer still doesn't start, have a Sears service technician diagnose the washer and verify the need for repairs such as replacing the user interface control or the electronic control board.

Addressing Whirlpool Washer Won’t Lock and Start Issues

A Whirlpool washer that won't lock and start can often be traced to a door latch or lid switch problem. Inspect the door latch for damage or obstructions and replace it if necessary. For top-loading models, make sure the lid switch is operational. Check the wiring connections to the door lock and switch for any loose or damaged wires. If all other components are functioning correctly, the issue might lie with the control board, which could need replacement.

Proactive Measures to Prevent Starting Issues in Whirlpool Washers

Preventative maintenance can help avoid issues with your Whirlpool washer not starting. Regular maintenance checks can keep your washer in top condition, while using the recommended detergents prevents residue buildup that can affect performance. Scheduling periodic professional inspections can help catch potential issues early, and using surge protectors can safeguard the washer’s electronic components from power fluctuations.

By understanding and addressing these common issues, you can ensure your Whirlpool washer remains reliable and functional, preventing the frustration of a washer that won’t start. Trust our expert technicians to diagnose and repair any issues with your Whirlpool washer, ensuring it operates smoothly and efficiently. Call (646) 440-2692 or schedule an appointment online now.
When a Whirlpool washer ignores the Start button, door latch or control board issues might be halting the cycle. A stall like this leaves laundry piling up fast. Instead of dealing with endless delays, count on a washing machine repair near me to diagnose and fix the glitch. Restoring full functionality lets your Whirlpool tackle everyday loads with ease.

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Frequently Asked Questions

Why won’t my Whirlpool washer start a cycle?
A broken lid switch, defective control board, or tripped house circuit breaker can prevent the washer from starting. Reset the house circuit breaker if it has tripped. Replace the lid switch if it is broken.
How do I check the lid switch on a Whirlpool washer?
Unplug the machine, locate the switch near the door frame, and inspect for visible damage. A continuity test with a multimeter can confirm if it’s functional.
Can a faulty timer or control board cause my Whirlpool washer to not start?
Yes. If the mechanical timer or electronic control board fails, the washer may not initiate the cycle. Resetting the washer or replacing faulty components can resolve the issue.
When should I contact a technician for a Whirlpool washer that won’t start?
If you’ve ruled out simple causes like a broken lid switch or power issue, a professional can diagnose more complex problems such as internal wiring or control board failures.

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Glossary Terms

Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

A washing machine pedestal is a platform that raises the washer off the ground, providing easier access to the appliances and often includes additional storage space such as drawers.

A washer tub is the interior part of a washing machine where clothes are placed for washing, typically made of stainless steel, plastic, or porcelain-coated metal, designed to hold water and withstand the agitation or spinning during the wash cycle.

Fabric softener is a laundry additive used to soften and freshen clothing, reduce static cling, and make fabrics feel smoother.

Additional possible Whirlpool washer symptoms you may experience