Kenmore Elite refrigerator won't make ice

What to expect when you experience a Kenmore Elite refrigerator won't make ice issue

How is the won't make ice problem fixed?

Correcting most won't make ice problems usually involves replacing the compressor, water filter or dispenser. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a refrigerator that won't make ice

When the refrigerator won't make ice it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.

What to look out for with a refrigerator won’t make ice diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

Why is my Kenmore Elite refrigerator not making ice?

An ice maker can stop working for a variety of reasons. Ice makers receive water through a small water supply line that runs from the refrigerator to a water pipe, funnel, or a water filter.

When your ice maker isn't working, the fix is sometimes fairly simple.

Always unplug your refrigerator and shut off the water supply before troubleshooting.

Common Ice Maker Problems

Several problems can interfere with making ice properly or dispensing ice. The ice maker or dispenser could be jammed or broken, a dirty water filter or kinked water line could be blocking water flow or the water inlet valve could be clogged or faulty.

Here are the most common ice maker problems.

Blocked Dispenser

You won’t get any ice through the dispenser in your fridge door when ice cubes are jammed up in the chute. When you press the ice dispenser lever and no ice drops, check the dispenser chute for a clog.

Clearing the clog could fix the ice supply problem.

Clogged Water Filter

Sediment can eventually build up in water filter when you don’t change it every 6 months to a year. Eventually, the sediment in an unchanged water filter can restrict water flow going to the ice maker.

Replace the fridge water filter every 6 months or yearly according to the guidelines for your refrigerator. This will prevent a clogged water filter from preventing the ice maker from getting water.

Thermostat Set Too Low

When the thermostat for the freezer is set too low, the ice maker module may not detect that ice cubes are frozen. The ice maker won’t cycle and produce ice if temperature isn’t low enough in the freezer.

If the thermostat is set to keep the freezer at too low of a temperature, then the water supply line going to the ice maker can freeze and the ice maker mold won’t fill with water.

In either case, an improper freezer temperature setting can prevent ice production. Set freezer temperature at 0 degrees F to prevent ice maker problems.

Water Line Problems

As noted above, the ice maker mold won’t fill with water when its water line freezes. When you hear the ice maker cycling but it doesn’t produce any ice, check for a frozen fill tube in the freezer or ice maker compartment. Defrost the frozen water line and the ice maker will likely start working.

Water Valve Issues

A broken water valve won’t open to fill the ice maker mold with water to produce ice. Also, a leaky water valve will cause the ice maker to overfill and the ice maker will likely jam when attempting to eject ice cubes. A leaky water valve can also cause the water fill line to freeze. Replace the water valve when it doesn’t open or shut properly.

Here’s a video that shows how to replace a refrigerator inlet water valve:

How to Fix a Kenmore Elite Refrigerator Ice Maker

Sometimes, you can fix ice maker problems by resetting the ice maker module.

How do I Reset the Ice Maker in my Kenmore Elite Refrigerator?

You can reset the ice maker in many Kenmore Elite refrigerators by simply turning it off for a minute and then turning it back on. Refer to your fridge owner’s manual for instructions on turning off the ice maker in your model.

To reset the ice maker in some models, you’ll need to run a test cycle. You can often do that by pressing and holding the ice cube size adjustment button for 10 seconds. Some ice makers have a separate test button that you press and hold to run a test cycle and reset the ice maker.

Sometimes, you’ll need to unplug the entire refrigerator for 1 minute and then plug it back in to reset all the controls including the ice maker control board.

Check for DIY information on the web if none of these tips help you reset the ice maker in your fridge.

How to fix my Kenmore Elite fridge ice maker that won't fill with water?

Check refrigerator control settings to make sure the ice maker is turned on. Sometimes a DIY fix is as simple as fixing a control setting.

If the ice maker is turned on, check these issues that may be preventing the ice maker from filling.

Water supply problems

Most refrigerators with ice makers also have a water dispenser. So, you can make sure the refrigerator water supply is okay by dispensing some water.

If you get no water from the water dispenser or your fridge doesn’t have a water dispenser, check the water supply going to your fridge.

Make sure that the refrigerator water supply cut-off valve is open. If it’s shut, open the cut-off valve to restore the water supply to the fridge and ice maker.

If you found the water supply cut-off valve open, check for water flow coming from the water supply line going to your refrigerator. Shut off the water valve and disconnect the water line from the back of the fridge. Place the end of water line in a bucket and briefly open the cut-off valve. If water flows from the end of the water supply line, then you know that your fridge is getting water through the water line.

If you see no water coming the refrigerator water supply line, have a plumber fix the water supply going to your fridge.

When you know that your fridge is getting water through the supply line because the water dispenser works, one of the following problems could be preventing the ice maker from filling.

Frozen fill tube

The # 1 cause of ice maker fill problems involves the freezing of water in the fill tube for the ice maker. Defrosting that fill tube typically fixes an ice maker fill problem. To do that, you can use one of these tactics:

• Squeeze the fill tube to break up the ice clog. If you can easily reach the ice maker fill tube and it’s made of flexible plastic, squeeze the fill tube with your fingers to break up the ice plug. You may feel the ice crunching as you squeeze the tube. If you’re able to break up the ice, then the ice maker may work properly.
• Use a hair dryer to defrost the ice maker fill tube. When you can easily access the fill tube, blow a hair dryer on the fill tube. Use the low heat setting on the hair dryer to avoid melting or damaging any ice maker or refrigerator components. The ice maker may fill properly after you defrost the fill tube in this manner.
• Turn the ice maker off for a day. For some French door fridges, turning the ice maker off for 24 hours may allow the fill tube to defrost without even touching it. If the ice maker resumes production after you turn it back on, then you’ve fixed the problem.

As a last resort, you could defrost a frozen ice maker fill tube by safely storing food and unplugging the refrigerator for 8 hours. After restoring power, the ice maker should fill with water because the freeze plug in the ice maker fill tube will be gone.

When the fill tube continues to freezer in your refrigerator, there’s a possibility that you’ll need to schedule a repair appointment to get the problem permanently fixed.

How to fix a Kenmore Elite refrigerator ice maker that won't cycle

When your ice maker seems to be completely dead, you may be able to fix the problem by rebooting the electronic control boards that govern the ice maker. Unplug the refrigerator or shut off the house circuit breaker for the fridge. Wait 5 minutes then restore power and see if ice production resumes. Although this trick doesn’t always work, it’s a simple fix that easy to try.

You may also be able to reset the ice maker by turning it off for 5 minutes using the control described in your owner’s manual then turning the ice maker back on.

If that doesn’t fix the problem, then you can try to reset the ice maker as described above.