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Microwave Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (2,439 reviews)
Service date: 08/16/24
August 17, 2024
Overall rating

Sears tech, William called before his arrival, arrived with mask, shoe covers and equipment needed for the repair. He is always courteous, explained repairs to customer and did an outstanding job. His work is always outstanding.

Karen M, Bartlett, TN

Service provided by Tyler
August 17, 2024
Overall rating

Tyler was efficient and knew what he was doing. The microwave part that was ordered by another technician was the wrong one. He apologized for the error and I explained he was not at fault. He was friendly and knowledgeable.

Marcy R, Elmira, NY

Rating Sears - rating the te him Ian who came today.
August 16, 2024
Overall rating

The technician Taylor was such a great man; but your company is not great at all !!! The communication within the company and with the customers is pretty dismal. I pay every month. My policy is automatically renewed then I have to pay for each individual Appliance $100 and wait a whole day for someone to come and service me. On top of that because part didn't come in (and in fact it did!), They canceled the visit without informing me that they weren't coming and after I waited from 8 to 5 PM for the technician. This is the reason I will never get another home warranty plan with Sears. Very disjointed company.

Jessica S, Sedona, AZ

Microwave
August 16, 2024
Overall rating

Very friendly, professional and knowledgeable. Would recommend services to family and friends.

Shauna L, White Bear Lake, MN

Microwave Repair
August 16, 2024
Overall rating

Technician was efficient and took care the issue. I learned it was something I could not do on my own. Thank you!

Alfreda O, Clinton, MD

Microwave wouldn't work part time
August 16, 2024
Overall rating

Excellent service repair and customer service.. ! Highly recommend!!

Patty H, Springfield, MO

microwave
August 16, 2024
Overall rating

knew what the problem was very good service tech

Donna N, Pineland, TX

5 stars. What else you want
August 16, 2024
Overall rating

You people are this time consuming

Dale E, Chicago, IL

Excellence!!!
August 16, 2024
Overall rating

There are a few word to describe the service provided by sears tech today: excellence, courtesy, punctuality, politeness and knowledge. Thank you!!

Maria G, Miami, FL

Microwave
August 15, 2024
Overall rating

Explained the problem and back order on part. Discussed what to do if time frame not met.

Fidel M, Mcallen, TX

Average Rating: 4.8/5 (2439 reviews)

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