225 Meadowbrook Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
gas dryer repair
Great job once the parts arrived. Polite and professional and very personable.
Frankie A, Philippi, WV
Repair dryer
Very knowledgeable pleasant and he was helpful give him a raise
Nunzio B, Bridgeport, WV
Poor diagnostic skills
The service person informed me what was wrong with my oven and unfortunately the part needed was no longer available. Told me the ignitor was working but was not getting gas to light. The next day I was telling a friend who owned a laundromat and rental property. My friend told me he was sure it was the ignitor. He said the ignitor was not getting hot enough to turn the gas on. He went to Parkersburg the next day, got an ingnitor and had my oven working in 20 minutes. Additionally, after the technician left I discovered the oven door did not shut properly. My husband looked at the door and discovered the door had been sprung and does not close properly. The friend who installed the ignitor stated the technician did not need to remove the door. The good thing is I can get it closed enough to use the oven. I learned that even if the ignitor is glowing it is not an indication it is good. It is just not getting hot enough to allow the gas to come on.
Nancy K, Harrisville, WV
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on August 29, 2023
