7600H Kingston Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great tech
Knows his stuff and is a problem solver. Thanks
Baldwin L, Oak Ridge, TN
Cool air again
Kevin worked with the warranty company in resolving our issue. We were satisfied with the outcome and would recommend Sears for HVAC problems.
William S, Knoxville, TN
Great technician
He came out to work on my dryer he was very thorough and knowledgeable about what he was doing . I was really satisfied with the repairs he made would highly recommend him to anyone who needs their appliances fixed
Andrei D, Knoxville, TN
He came-He saw-He conquered
Literally one of the quickest service appointments I think I've ever experienced! He came in, assessed the situation, got down to it and "Wallah" 🪄problem solved.
Debra S, Rockwood, TN
Fridge repair
He was outstanding. Knowledgeable, thorough, good explanations, extremely nice. We would welcome him back anytime!
Chris P, Knoxville, TN
Refrigerator maintenance checj
Professional, answered all my questions in a timely fashion. Thoroughly checked my fridge.
Nola R, Knoxville, TN
Refrigerator repair
Kylen was very good and pleasant. Got our fridge running again for which we are very thankful. I will see the scheduling needs some tweaking though. We were given a 8am to 4pm time frame and he apologized for arriving at 5:36 pm stating it had been a very busy day. We do understand this; however scheduling should be respectful of everyone's time- including your service technician. We give Kylen a thumbs up, scheduling process not so much.
Arun D, Lenoir City, TN
Dishwasher leaking
Great having repaired so quickly. Appreciate &Thank You!! Great tech, Mike
Jacque D, Oak Ridge, TN
Mr. And Mrs. Timothy Crais
Michael did a superb job. He is very professional and friendly.
Timothy C, Knoxville, TN
Ice maker problem
Many technicians have worked on my ice maker, replaced parts ( some have been replace multiple times) and it still does not produce ice and leaks inside the refrigerator. This has been ongoing since November of 2023. The technicians have all been great, but the problem is not fixed. It is time for someone to make a decision if it can be fixed and if not, then please honor your part of the agreement and replace the refrigerator.
Katherine Carr, Knoxville, TN
