2899 Whiteford Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
First Rate Technician
Ashley was timely, very thorough, knowledgeable, courteous and explained what the problem was. His service was excellent! Thank You!
Delvin M, York, PA
Excellent Technician not so good scheduling
I was given five times: 8-5: 9-12; 5:17 and 5:45. I was then notified at 1:19 that he was on his way. I had to plan on waiting all day, then all morning and then was notified that it was going to be after five o'clock. I could have been doing things all day. And then he comes at 1:30! Not good customer service. James took care of the problem effectively and in a timely manner. He did an excellent job.
Timothy N, Elizabethtown, PA
Exceptional Service!
The Repairman explained the issue with our microwave to us in language we could understand. He was able to offer a temporary fix until our Home Warranty Company decide on an viable solution. Grateful to have the appliance while we wait!
Nadine K, Shrewsbury, PA
Great way to start my day.
This appointment had been rescheduled by Sears twice. So, I was frustrated. Douglas was prompt, in and out, fixed my dryer in a matter of minutes, had a quick chat and never gave me a chance to remember I was frustrated. Thank you for starting my day off on the right foot!
Cecily A, Stewartstown, PA
Sears repairman
Doug did a great job
John P, York, PA
Here late in the day yet fixed the refrigerator in 15 minut!
Ashley got here and finished in record time! I was sure we would be canceled for the day yet he arrived and finished the job in minutes!
Mary M, York, PA
Travis c is great but …
Travis did what he had to do and ended up fixing the microwave.100% satisfied with him but.. The company need an agent working in the customer service better than the automated one. Waiting from 8-5 for a service that would arrive in between is such a big time range that is definitely need to be shorter, it wastes your whole day because u r afraid to leave the house and the technician would arrive.
Mahmoud M, Marietta, PA
Refrigerator repair
Technician came as promised. Ordered part I needed and came back to install. Very conscientious and knowledgeable. Only drawback with service company is that I had to wait 2 weeks for refrigerator repair. It was an inconvenience to me to haul my food over to daughter's house and back again for 2 weeks. Service time needs to be more expedient.
Jean L, York, PA
Very Helpful
Ashley has been great, very helpful. Fast and efficient.
Rickie B, York, PA
Great service
Very knowledgeable and was very helpful. He was able to diagnose and fix our issue quickly. Friendly too
Casey C, Elizabethtown, PA
