3205 Lincoln Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dean was fantastic
This is the second time Dean has performed a service for us and has been great each time. I'd give him 6 stars if I could!
Greg D, Downingtown, PA
Refrigerator Servy
This is the second time over several years that Ricky has come to repair my refrigerator. (Unrelated incidents). He does a wonderful job and is very friendly.
Kurt T, Glenmoore, PA
Fix washer
He was done before I realized. My granddaughter said that he said everything was good.. so when I wash. I'll know for sure…
Wendy J, Coatesville, PA
Technician
Good. He was here when promised and got freezer running again thank you
Albert B, Downingtown, PA
Kitchen Aid refrigerator
Ricky came yesterday 09/21/23 to fix my Kitchen Aid Refrigerator because it is not cooling. He replaced a copper piece on lower back of my fridge and then said that it is not repairable and left with fridge turned on. After 45min, a white smoke and hissing sound came at the place where he replaced the copper piece. I turned off the fridge.
Suneetha Y, Downingtown, PA
Waste of time
Charged full price for no service. Technician was rude and unhelpful.
Kyle B, Downingtown, PA
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on September 14, 2024
Horrible tech and service
Vincent treated my parents with such rudeness and complete disrespect. He told 78 year old individuals that is unacceptable to not pull a fridge out and clean it. He then charged for the clean up, BUT he left a huge mess which involved hours of clean up.
Joyce, Gap, PA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on October 03, 2023
Clueless, very nice person
Talked about washer problems checked nothing ran through cycle with no problem. Our insurance company sent a tech who was great, he checked the electronic valves with a meter for accuracy was very knowledgable, felt good knowing the valves were operating correctly.
Steven D, Downingtown, PA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on September 30, 2023
