1520 W Front St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washer
Good knowledge
Jeff C, Archbald, PA
Review of service by Ronald
Ronald was punctual and knowledgeable. No issues to report on.
James W, Clifford Twp, PA
Jeffrey was here to do maintenance checkup
Jeffrey did an awesome job cleaning and inspecting my appliances. Thank you again, Jeffrey.
Carol P, Berwick, PA
Extremely knowledgeable
Not only did George immediately come in and fix the problem, but he spent some time going over some regular maintenance. I'm always happy to see him because I know that he is an expert.
Elizabeth C, S Abingtn Twp, PA
Excellent and thorough job
He explained all my options, found the root of the problem, fixed it, and was out the door in less than an hour. Excellent work!
Stephen V, Olyphant, PA
Late and Non-Responsive
While he completed the job quickly once he arrived, Jeo was 90 minutes late from his own estimation of arrival. Additionally, calls placed after he was 60 minutes late were never returned...even to this day. Jeo needs to communicate when he does not meet his own stated arrival time.
Consumer Advocate, Harrisburg Area, PA
Washer repair
Not bad but I, my wife carried the large repair boxes & thought the repair man would do it all
Michael B, Brockton, PA
Repair
He was very efficient knowledge and thorough answered questions and fixed dryer quickly
Steven M, Bloomsburg, PA
Door not fixed correctly.
Door not fixed correctly. NOW, I HAVE TO WAIT ANOTHER 2 WEEKS!! Not a happy customer!!! I was advised to wait an hour, before I opened the door--I repeated it back, to him, to be sure. He said yes. It was 2 hours, before I opened the door!
Mary, Bloomsburg, PA
Customer service response - Dear Mary thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on October 04, 2024
I washed 3 loads and it is not working again.
I thought the bill was high at 400 plus. The repair took 20 minutes. I washed three loads and it is broken again.
Everett U, Beaver Meadows, PA
Customer service response - Dear Everett thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on September 25, 2023
