501 Medford Center Reviews
Showing most recent reviews from verified customers of Sears Home Services
He completed his assignment on each appliance.
Bret was efficient in all his work. very pleasant in manner. cleaned up after his job. He gets a GOLD STAR.
Gary H, Eagle Point, OR
Over and above
Bret was a very professional technician who got a handle on my problems right away. He went right to work and made it a great relief for me. He had other services to suggest which made a lot of sense and which I plan on using in the future. His courtesy and demeanor was refreshing to us having to deal with others who don't seem to respect their customers. Thanks for being so helpful.
Vincent B, Eagle Point, OR
Great help
Very respectful and was very friendly 🙂 went above and beyond to communicate with us.
Jose M, Eagle Point, OR
Bret gave excellent service
Bret was very helpful and polite. He answered all my questions. He is very knowledgeable. I highly recommend him.
Lynn S, Gold Hill, OR
Ke more Elite Stove F14 code
It's unfortunate that there aren't replacement parts for what my stove may need as I love my stove /range. Brett was helpful as much as he could be to look over the stove and find the control panel # needed. Sounds like I need a new stove at some point.
Lisa S, Cave Junction, OR
Review
He was kind and got the job done. I'm thankful for same day service.
Katherine G, Medford, OR
Raj is great, knowledgeable and cares about the customer.
As I wrote in the other survey earlier tonight … Raj knew how to quickly diagnose the problem and then worked very hard to fix it. When the upper rack fell off as soon as I started to put food back in, and I was unable to get ANY help from the two numbers he gave me in case of trouble within 90 days, I called the number he had called me from and he turned around to come back and complete the job. It's a shame the way Sears handles Home Repair in this area, but Raj is a super-star!
Paulianne R, Port Orford, OR
Excellent Service
Bret was extremely informative and provided excellent service. He was very polite and respectful
Lynn S, Gold Hill, OR
Dryer repair
Third visit to repair same problem! First visit to my home by this repairman and gratefully appears fixed by Brett!!! We appreciate his work. Advised Sears repair before first visit machine which is still under warranty would need new timer. Previous Sears repair would say they ran out of parts or needed to order more, so never came prepared. Sears resheduled our repair Twice so this took over 6 months to finally get fixed.
Jill C, Ashland, OR
Service review
Bret was very professional and personable. He explained what needed to be done, and kept me informed as he proceeded. I look forward to his return to complete the repair.
Ida G, Central Point, OR
