6000 Glenway Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer repair
It was fixed and is working now
Bobbie M, Cincinnati, OH
Service on Washer and Dryer
Very knowledgeable, completed assessment and explained everything too me. Was very pleasant. Overall did a great job.
Mark B, Cincinnati, OH
Happy with service
Rezon was courteous and personable while he fixed my fridge. I recommend him!
Tracie B, Lawrenceburg, IN
Excellent service
Sean was great from the minute he arrived. Very knowledgeable, quick, efficient and professional.
Brian W, Cheviot, OH
Dryer problem resolved
Dillon quickly identified the problem with the dryer, ordered the appropriate parts, and installed the parts. Dillon was very professional and did an excellent job. If I encounter problems in the future, I hope Dillon is the service technician.
Charles K, Cincinnati, OH
Very professional
Dillon's arrived in a timely manner. He was kind, knowledgeable and professional. I opted to get a new washer since the repairs needed would cost more than a new one. I would definitely use this company in the future.
Barbara B, Cincinnati, OH
Excellent
Scott was knowledgeable and explained what is needed going forward with the filter
Debbie B, Cincinnati, OH
Great Technician, Poor Customer Service
Technician did excellent work on both June 21st and Aug 9th, however should not have been such a gap due to a flaw of the Sears system. Upon discovery, I attempted 10+ different numbers simply to speak with a human which was never possible. Only resolution was a chat where I was only notified of another 2 week delay AFTER the chat had ceased. This is terrible customer care which has undoubtedly been relayed by others before. Worth noting again.
Kara M, Lawrenceburg, IN
refrige repair
Ron K provided top notch service with no complaints!!! While he found a problem with the refrig unfortunately after fixing it the refrig still doesn't cool or freeze. Must call again for a fifth visit for service. phooey!!
George B, Lawrenceburg, IN
He was very kind and professional
He opened my fridge and felt the warmth of my unit and noticed that it was a Kenmore Elite French door with water and ice in door. Reviewed the model and year of built and decided that this model was done by LG and the compressor was not cooling. We discussed the estimate and decided to decline repair and will be purchasing a new fridge.
Sandra H, Cincinnati, OH
