4595 Eastgate Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Freezer repair
Professional. Completed work in the estimated time. Showed up early and got the job done. Answered any questions that I had.
Robert H, Fort Thomas, KY
Bad fridge from day one
Corey was excellent, did what he was to replace, fridge is a piece of junk. Has rattled from day one, nothing helps it!
Malcolm B, Manchester, OH
Great service
5 stars for the technician, 1 star for communication from Sears. They gave me a 4 hr window, but when tech arrived (before the actual window), he didn't realize it was going to be a 2 hr repair. I rushed home to be there to greet him, but then he took his lunch and came back. Sears needs to improve communication to the technician of their jobs prior to arrival.
Curtis H, Fort Thomas, KY
Very Good. 5
I had an issue last year and Sean was here that time also. The current resolution was comfortable and relaxed. Sean represents well and makes the customer experience that more enjoyable.
Donald T, Lake Waynoka, OH
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Excellent and polite technician
Alicia S, Goshen, OH
Great technician
He figured out my dishwasher problem really fast. He was very courteous and knowledgeable.
Susan M, Cold Spring, KY
A review for Cory
Cory was very professional, did a great job, was very friendly, and went above and beyond on my repair.
V D, Aberdeen, OH
Great
On the ball seemed to know the machine berry well
Robert E, Batavia, OH
Competent, friendly and knowledgeable!
Bryan came to fix my dishwasher. He really knew what he is doing! It did not take him very long to diagnose what parts were broken. He ordered the parts and he returned to install them. My dishwasher works wonderfully! My only complaint is the length of time between calling that I needed service getting the tech here and actually having my dishwasher up and running again. That's not the tax problem. It's the corporate problem. You need to fix that. I don't know if I would buy another warranty for that very reason. My tech was outstanding, friendly, and did a great job! Five stars!
Farm Girl Mamaw, Butler, KY
Works like a charm
It turned out that I got educated as to the water filling cycle. The washer works better than I thought, as it continued to fill in increments. I also learned what I might purchase in the future. Good visit. Thank you.
John W, Milford, OH
