283 Platinum Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
refrigerator repair under protection plan
Eddy is a great tech to come and repair my fridge ! Unfortunately it took over 2 months to fix my fridge. Whenever I called, It kept saying either that the part did not come in or the computer was doing an upgrade but in actuality the parts were never ordered. I did not have a working refrigerator for almost 11 weeks. I did not have a tech come to my house the next day to repair my fridge when my parts were delivered to me and I have to wait for another 7 to 9 days to have someone to come and fix it. Isn't it ridiculous?
Judy, Staten Island, NY
Great service!
The service provided by Edward was excellent! He was extremely knowledgeable and courteous! Five star rating!!
Neil D, Staten Island, NY
Garbage
Did a great job! Great service, highly recommended
Marina M, Staten Island, NY
Dishwasher repaired
John as always was wonderful. Very knowledgeable, professional and friendly.
Vivian T, Staten Island, NY
Timely and professional service
Arrived early, found the issue and repaired as quickly as possible
Nick K, Elizabeth, NJ
Washer repair
The gentleman Frank S was very professional and knowledgeable and very courteous. If I ever need my washer repaired again please send Frank S. Ty
Mike H, Staten Island, NY
Future planning
Bart was very helpful with explaining repair expectations. Prompt and polite.
Sheryl P, Staten Island, NY
Great Service!
Tom was very professional and courteous. He made certain the fixes he made all worked before he left. Very pleased with his service and repair!
Linda D, Staten Island, NY
Owner
He worked very hard to fix the problem. He kept checking it over and over to make sure there was no more leaking.
Beverly Tambasco, Staten Island, NY
Service provided by Rui
Professional, knowledgeable and courteous. Arrived in a timely manner, was very neat and thorough. An asset to your team.
Linda F, Staten Island, NY
