2001 South Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tech was very good.
Your tech was honest & did a good job installing the part fast. But, very disappointed with sears parts that had sent a refurbished part for my washing machine. I paid for a brand new part to repair my washer. I didn't expect to be tricked from sears parts. I should have been told the truth. But, I spoke with your customer service will send my complaint to parts Superivor. But, my technician was great. Thank you.
Wadie N, Poughkeepsie, NY
What does " review title" mean?
Answered questions with helpful. Information concerning which models require least repairs.
Lawrence F, New Paltz, NY
Monty was great - your customer service sucks
Monty is very capable and did fix the machine - Sears home appliance are the worst for scheduling and trying to talk to someone - just really really bad - terrible scheduling - Sat at home for 3 days and 2 days I got cancelled on - atrocious- don't want to use again again Monty was great so do not want to reflect on his performance.
Chris F, Wappingers Fl, NY
Honest and knowledgeable
Monty diagnosed the problem quickly He was able and willing to discuss the problem and what needed to be done He was courteous and friendly as well
Mariam S, Fishkill, NY
Review of Frank's work December 21, 2023
Excellent, proficient, professional job. Very well satisfied. We are confident that the snowblower is good for another winter.
Sharon C, Lagrangeville, NY
Excellent work
Very professional and positive . Hard working to solve the issue
Robert Nelson, Wappingers Fl, NY
Service call
Bryan was great. He was punctual, professional and helpful. He explained the problem with my washer and cleaned dryer vent. Thanks again!
Elaine E, Poughquag, NY
Washer dryer repair
Very professional and knowledgeable. Out of 4 technicians that serviced the appliance in a span of 7 service calls over 4 months. Matthew finally decided that it could not be repaired.
Lee B, Highland, NY
Cookie Baking will continue as planned
Tech arrived in the morning and tested our oven. While original issue of actual temperature inconsistent with display was not confirmed, his testing assured us that the oven is working correctly.
Frank M, Holmes, NY
Fantastic client service
Grateful for the technicians timeliness and support and cooperation
Elina T, Poughkeepsie, NY
