160 Fairview Ave Suite 134 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Exceptional service.
Professional, timely, and courteous service that resolved the problem with complete efficiency.
O H, Salisbury, CT
Fast, efficient and professional
We called Sears to repair a Whirlpool washer that had stopped spinning. They sent Bryan the next morning and he was quick to diagnose the problem, propose a solution and repair the machine. Communication from Sears was excellent and Bryan was extremely knowledgeable and professional. Highly recommended.
Brad, Ancramdale, NY
5 stars
Refrigerator and ice maker are better than new. Thanks
Eric S, Craryville, NY
Dishwasher repair
Marc was excellent - timely, knowledgeable and handle the repairs quickly. Top notch work!
Elaine, Hudson, NY
Washing machine repair
Very helpful and efficient. Bryan answered all our questions and helped us test out our appliance when he was done.
Bonnie G, Ancram, NY
Amazing
Donovan was a pleasure to have over. He was friendly and professional.
Eli D, Tannersville, NY
Perservered to fix new part
The renewed board was fine, the new push button top panel was a newer part that didn't fit but Ryan called for help and finally removed some of the plastic casing- IT WORKS! I have arthritis and am handicapped. Waiting for about 3 months to get this 18-year-old dishwasher fixed (3 repair visits later) has been a pain beyond what I expected from Sears. I should have gotten a new dishwasher in a timely manner. Thankfully Ryan did a good job.
Nancy K, Ghent, NY
Oven repair
Ryan was very knowledgeable and he found the issue but the cost of repair was as much as buying a new one… I don't usually do a 5 star unless they really deserve it if I could do a 10 star he would deserve it… He was very respectful, and his appearance was good to see…. You have a person that really represents your company well… Thank you Ryan for your help…
Laura C, Ghent, NY
Washer service
Bryan has serviced our washer multiple times in the last year. He maintains great communication in regards to all aspects of the repair. He is reassuring and knowledgeable when asked questions or presented with concerns. He has the up most respect for your home environment. Overall, Bryan has a great personality and repair skills. He should be commended for his awesome customer service.
Abbey C, New York
Always Top Notch Service
Bryan is a consummate professional who clearly knows exactly what he's doing. I'm always happy to see him show up because I know the job will be done right.
Sean A, Hudson, NY