160 Fairview Ave Suite 134 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Major league motor inn
Technician was very polite and respectful. Unfortunately, it took two visits to diagnose the problem.
Jean B, Fly Creek, NY
Dryer repair
Great service BUt I was told that my deposit would be subtracted from my bill and it wasn't
Mary G, West Charlton, NY
Washer is not draining
This is not a review but an update on the status of washer. The first load I put in since the repair went through the wash cycle then at the rinse cycle will not drain, showing 5C code. I looked that up, tried what the manual said, but can not find mesh debris filter. I tried restarting at rinse and spin cycle, and spin cycle only, it does nothing.
Stephen G, Hudson, NY
Error again
I guess the washer worked at least once after repair but now it stopped and displays errors. E01 F03
Thomas M, Ghent, NY
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 24, 2024
Micro wave door replaced
Trash left on job. Can't dispose of it myself. Disabled. VERY DISPLEASED.
Joseph Korfhage, Schodack Lndg, NY
Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on February 08, 2024
Range
The tech never showed up for my range. How can you reach a real person!
Carol B, Germantown, NY
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on September 21, 2023
Well intended
Marc was punctual and professional but didn't have the know how to fix the appliance.
Jeff L, Hudson, NY
Customer service response - Dear Jeff thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on July 26, 2023
