1640 Route 22 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jason was great
Very efficient
Thomas H, Bridgewater, NJ
Malcolm was very professional and skillful
Malcolm was very professional, courteous, and skillful. He identified the issue, repaired the issue, and even cleaned up after he was finished! Outstanding service!
Natalie T, Scotch Plains, NJ
Excellent employee
On time, very knowledgeable and did a great job. Highly recommend
Margie B, Basking Ridge, NJ
Excellent
Very professional and courteous person. Ethan was very polite and focused on the job at hand
Amy N, Warren, NJ
Great Job
Jim was very professional and knew what he was doing. He made us feel comfortable and explained what he was doing. Great Job, Jim!!!
Carlos R, Plainfield, NJ
Technician is fine
Ethan was a pleasure to have him service my appliance, the problem is Sears management that keep forcing him to order more parts and canceling so many appointments. It is 4.5 months 6 visits and maybe over 10!partsorder. At some point it busy one to give up and realize it can not be fixed. I saw this guy trying his best and spend a lot of time trying to fix something that can not be fixed. It was a waste of time for him and specially for me I am happy with Ethan and I give him 5 starts but Sears I give 0 to their customer omer service out shore, tha are useless and can not provide any information and be unable to talk to a manager. I know thisxreview is about Ethan but I do not know where to complain for a service that I am paying for and is not delivering what was promised in the contract. Thanks Ethan for all you hard work! You are a very responsible and respectful person and more of the other Sears employees should learn from you!
Adriana H, Watchung, NJ
Friendly and Successful
The tech arrived on time and with a very friendly attitude. He worked quickly and fixed the issue. Job well done.
GE Fridge Issue, Scotch Plains, NJ
Excellent technician
Communicated with me. Much appreciated. Very knowledgeable. Knew what he was doing.
Jerry R, Basking Ridge, NJ
Dryer Repair
He arrived on time, repaired the dryer quickly, and was knowledgeable.
Christine F, Green Brook, NJ
David was awesome!
David was extremely professional, informative and personable! He explained what was at issue and fixed it. Job well done! Thanks!
Evan R, Westfield, NJ