1500 S Willow St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer Maintenance
Steven is knowledgeable, helpful and pleasant
Brenda H, Chester, NH
The Best Technican
Paul is a phenomenal person. When the company failed to service me over 1.5 months, he was emphatic to my situation and took matters in his own hands. I needed a gas technician and Paul searched and found Mark who agreed to come on his lunch hour and assist. These two gentleman exemplified the value to customers that I hope the company will reward. Paul and Mark were kind, efficient and friendly. There was no mess to clean up when they left as they treated my house as their own. I don't know if the company reward's excellent customer service, but Paul deserves extra compensation for all that he has done for me. It is because of him that I am not seeking legal action against the company. Be thankful for Paul (and Mark) because I know I am 😊.
Charlotte B, Hooksett, NH
Knowledgeable and ...
Was able to identify and explain the situation clearly. Appreciate the care he took with the washer situation. Would highly recommend.
Stephanie B, Manchester, NH
Great technician
Joseph was professional, courteous, friendly and respectful. It was a pleasure having him in my home.
Suesie, Merrimack, NH
Paul was very helpful
Paul was very knowledgeable and thorough. identified and fixed problem
Anne L, Amherst, NH
Service by Paul
Very satisfied. Paul was knowledgeable,and found the problem in a timely way.
Joseph T, New Boston, NH
Refrigerator repair
Notified me when he was on the way. Diagnosed the problem quickly & repaired it just as quickly. The only problem ( & not related to the tech) is the 8 hr arrival window. There is no excuse for making someone give up their entire day waiting.
Denise R, Londonderry, NH
Treadmill
Great job. Very helpful and informative. Timely and professional
Keith F, Litchfield, NH
Whirlpool refrigerator service
Top-notch pro. Patrick went straight to the problem and made the necessary adjustments. Refrigerator was back in business within minutes.
Jim S, Londonderry, NH
Phillip is very good. He is patient and kind and some good a
I am not real happy with your telephone automatic service. It is confusing and most times wrong with service dates. Talking with a human can be very frustrating especially if you can't even get one.
Priscilla B, Bedford, NH
