6910 Fayetteville Rd Ste 400 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great service
Benjamin was courteous and professional and also very careful when repairing my refrigerator. He was also extremely knowledgeable about the repair, warranty and billing process .
JMR, Cary, NC
Great Service
Dmitri called 1 hour before the appointment start time to let me know he was on his way. He was respectful, listened to what was wrong with my icemaker, fixed the problem and overall great service. Very Happy
Debra N, Apex, NC
Good Service
He was prompt. Provided information and a phone call prior to arrival. Very personable.
Manjula R, Chapel Hill, NC
Very knowledgeable, friendly, and knows his stuff!
Phillip did a great job at quickly identifying the problem and was so patient with all my questions. He has so much great information above just fixing my oven (which he did), I feel like I learned some very useful life skills!
Diana S, Sanford, NC
Detailed explanation and quick fix
Terence gave us good overview of the problem, of the our options with exact cost estimations, and fixed the leak with detailed explanation why each operation is required.
Alex P, Apex, NC
Rose
The technician was professional by being on time, efficient, and communicating issues well.
Elaine, Chapel Hill, NC
Refrigerator repair
He was honest and helpful and sincere with responses to my questions
Mike M, Chapel Hill, NC
Washer Machine Repair
Philip was very professional he did excellent job. He had a nice personality and he made me feel very comfortable letting him in my home.
Tony H, Sanford, NC
Great job!
The technician arrived on time, and was knowledgeable, efficient, and tidy.
Eric P, Chapel Hill, NC
Major General, U.S. Army (Ret)
John attempted every imaginable way to repair our GE Dishwasher—without success. Finally, John called the Sears Benefits Department to determine the next steps when there is either an uneconomical repair option or an unrepairable dishwasher. John was immensely helpful: a true professional.
George H, New Hill, NC