1480 Concord Parkway N Reviews
Showing most recent reviews from verified customers of Sears Home Services
Fixe
He came and was supose to fix the frigerator, but he sad tha he couldn repar becous there is no way how so he said searshomeservices is going to sandme a new one but I am still waiting one week already and no one call me yet now I don have any food in May kitchen becouse there in no refrigerador
Leodan B, Kannapolis, NC
Customer service response - Hi Leodan, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members. If you would like us to look into your situation further, Please email us at [email protected] and will share your experience with our Service team.
Sears Home Services on August 08, 2023
Air Condition
How can you rate someone when they never show up I'm so disappointed in Sears but I'm not giving up this been going on since April 17th now it is August 16, 2023 Husband have Health issues Sears owe us a Air CONDITIONS and they know it we been we been paying Sears Master plan since 1988
Kennet, Charlotte, NC
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 16, 2023
Still does not work
He installed the part but left and didn't make sure it worked. He left and it still does not work.
Patrick C, Davidson, NC
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 08, 2023
Short and pushy
Since i always use Sears for my rental properties I feel like in the past experiences I've received good communication and opinions, but not with this repair, the technician was short and he seemed very aggressive when I asked questions, no more sears for me!
David W, Kannapolis, NC
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 04, 2023
