658 Baltimore Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Thanks
Paul was able to diagnose and fix dryer in short time. He loved our dog which was a breeze.
Debbie P, Havre De Grace, MD
Great technicians, poor system
Khalid was outstanding. Knew exactly how to do the repairs and very responsive, even picking up calls on Saturday mornings. Sears management system is trash. No way to reach a human operator or even get correct, current information. System fails to log its own activities, deliveries, or scheduled repairs. Constantly rescheduled a repair due to incorrect information. If it wasn't for Khalid's excellent service, Sears would be out a customer today. Fix your system.
Stephen L, Bel Air, MD
316 Heather Way
Animal did great. He arrived promptly, was very respectful and easy to talk to. He explained the problem to me and how to fix it. Overall great experience.
James M, Havre De Grace, MD
Microwave Repair
My Microwave was repaired and tested. The repairs were completed professionally and with care. I appreciate the wonderful service that I received. Thank you.
Valentino S, Edgewood, MD
Refrigerator repair
Mike was great explaining all the options, very knowledgeable, and really seemed to care about his work.
Jennifer H, Forest Hill, MD
Washer machine
Terry was great he ordered parts and got my washer back in order.
Aubrey B, Rising Sun, MD
Rocco m
Mike was very professional, explaining everything. Very personal. And pleasant
Rocco M, Bel Air, MD
Quickest job ever
He was quick, efficient, and very nice. Very respectful of my twins being around as well
John H, Hvre De Grace, MD
Wash machine
Tech was great! He knew what he was doing and I like that.
Don C, Churchville, MD
Great service
Very quick. Stays focused. However, I am very upset that we got cancelled 3 times without an explanation. This was not only unprofessional but also shows utter disregard for the fact that I waited all day 3 times for nothing. My time is also valuable and I should be compensated for your neglect.
Karen F, Port Deposit, MD
