3000 Mall Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great service technician
Friendly, professional, expedient, neat. Would have this same tech again.
Karen S, Falmouth, KY
Dryer repair
Ethan was efficient and professional. He called 30 mins prior to arriving and was nothing but polite.
Rebecca O, Independence, KY
Johnny G
Did a great job Third time was the charm
Margaret N, Winchester, KY
Repair of my furnace
I recently had a technician visit yo repair my furnace. He was very professional and gave explanations in detail to us. My understanding from his visit tge repairs he made were related to my thermostat. We had a new furnace installed in Nov 2022. It was under warranty through Sears Home Warranty. My understanding is tgst the previous technicians had installed my thermostat as a heat pump and I have a high efficiency gas furnace. This was the cause of my current problem. I feel I should be reimbursed for the 100.00 fee for a service call. I appreciate the time and consideration of this. Thanks
Brenda H, Winchester, KY
Service call
Phillip was very courteous and understanding about the issues my dryer was having. He resolved it in a quick manner and was very knowledgeable.
Vanessa B, Lexington, KY
Fast and Professional
Ethan came on time. Got the problem diagnosed and fixed in a timely manner. Thank you.
James R, Walton, KY
Cordial and Capable
Bobby has been here to service our HVAC in the past. As usual he was on time and informative. Really appreciate people like him who enjoy their work, are good at it, and are pleasant.
L, Kentucky
Freezer leak repair
Johnny was professional, friendly and very knowledgeable. Highly recommend!
Stephanie C, Winchester, KY
Stove Top
Bryan was great. Very thorough and professional. He came on time and was very respectful
Hassan H, Union, KY
Excellent
Evan was excellent. Very helpful and knowledgeable. He is very efficient
Paula W, Falmouth, KY
