104 White Oaks Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Good job
Quick , friendly and efficient, cleaned up after himself. Explained what happened in detail and showed the faulty part
Leah B, Springfield, IL
Great knowledgeable tech
I recommend him highly. He was able to explain to me what was wrong without a bunch of technical jargon.
George V, Springfield, IL
Microwave Repair
Visit stemmed from HWA claim. Don is extremely knowledgeable, helpful and professional.
Jillian M, Chatham, IL
Grate Customer service
To Mr. Bronell: He worked in a professional manner and had extensive knowledge of the applications on which he was working.
Donel K, Springfield, IL
Dishwasher service
Bronell was very kind and informative. Whole process was quite seamless.
Amanda N, Springfield, IL
Great service
Derek arrived promptly, quickly diagnosed the problem, and had the parts ready to fix my washer on the spot.
Anne G, Litchfield, IL
Dishwasher repair
Mt technician was so awesome. He explained everything he was doing and what the problem was. He is very knowledgeable in his field.
Karen S, Chatham, IL
Serviceman
Jeff was professional & friendly. He checked the state on the refrigerator 1st,that was all that was required to be replaced. The previous service man had ordered 5 parts,including a compressor, which did not need to be replaced. It was a 10 minute job for him including checking to wait for the fridge to start to cool.
James J, Litchfield, IL
Absolute BEST!!
I wish we could only have Derek for all services. Works very efficiently. He is so thorough, knowledgeable and kind. Truly cares about customers.
Terry W, Litchfield, IL
Excellent
He was wonderful expert at all repairs,made us feel very comfortable explained everything we asked of him he needs a raise and a promotion if u continue to employ people like him your company has a great asset
Mary G, Tower Hill, IL
