104 White Oaks Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great Tech but where are the parts
James P, the service tech, is Outstanding! If I had a business, of ANY kind, he would be my first hire. The problem was with the back ordered parts. Sears Home Service needs to improve the logistics with their parts department. It should not take weeks to obtain parts. I found them, in stock, on other web sites. Other than the long delay, it was Groovy.
Kurt M, Morrisonville, IL
Service Calls Like They Used To Be..
Don kept me updated on the arrival time and was very prompt, friendly and informative.
Michelle N, Springfield, IL
Dishwasher repair
Don was thorough and knowledgeable and was able to get our dishwasher repaired and stayed to wait to make sure it was working correctly before he left.
Troy, IL
Great Knowledge base and informative
I appreciate the quick response to my service request and the great technician that came out. He handled the problem in one service call. Thank you!
GW, Springfield, IL
Great communcation!
Don always calls me and we talk things thru ahead of time. I appreciate the time he takes to keep me and our tenant up to speed on things.
Mike B, Springfield, IL
Dryer repair
Don always explains what is wrong and explains what he needs to repair it.
Barbara S, Taylorville, IL
Very good
He was polite and friendly. Was in and out with no problems. He did a great job.
Sean S, Chatham, IL
Very pleasant and knowledgeable
Derek was very knowledgeable and took the time to explain what the issue was. He went above and beyond in my opinion. Thanks Derek S.
Gina P, Altamont, IL
Dishwasher service
Happy with service, did a great job, kept us updated on parts
Brandon K, Sullivan, IL
Great service
Very happy with the services that James provides on our Craftsman rider. He is knowledgeable in his field and we appreciate his commitment to getting the job done in a timely fashion.
Marcia B, Lincoln, IL
