5 Stratford Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Technician
Completed quickly and professionally. Thank you for the prompt service on our dryer.
Keith H, Carol Stream, IL
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Stewart was courteous, knowledgeable, answered our questions and gave good insight. We would recommend him.
Mary F, Winfield, IL
Homeowner
Stewart was informative and personable. He was clean and efficient in his repair work.
Matthew T, Wheaton, IL
omar is great but not happy with sears
Omar is a great, honest tech. Seems to care. But I'm not happy with Sears as a group. this washer has been out since Oct. 4 months to fix.
Casey G, Northwoods, IL
Wonderful Service!
Stewart was excellent, very patient with all our questions, efficient, personable, and extremely knowledgeable. Appreciate the professionalism and prompt attention.
David A, Addison, IL
very friendly
friendly and knowledgeable technician. He made some good suggestions to save me money in the future.
Justin A, Hanover Park, IL
Service repair
Excellent Service. Job well done. Will use again when necessary.
David H, Wheaton, IL
Oven repair
Stephen did a great job and got the repair done in no time. He was very professional and polite.
Christopher H, Wheaton, IL
Charles
He worked efficiently and corrected the problem quickly. Thank you
Carl S, Glen Ellyn, IL
Positive experience
Jose is competent, friendly, and a good listener (leading to a quick diagnosis and repair plan.) Jose was not originally assigned to our case. I infer that the original person got too backed up. I do think that your reservation process could be improved, as "8am to 5pm" is a silly initial window, as was indicating a midday arrival time when we were #5 on the original technician's list.
Philip A, Wheaton, IL