4600 1St Ave Ne Reviews
Showing most recent reviews from verified customers of Sears Home Services
Review of service
Excellent service from Matthew. He is very knowledgeable and has great people skills. Highly recommend.
David R, Solon, IA
Job Well Done
Matthew came on the day promised. He gave plenty of heads-up on when he would arrive. He went the extra mile to provide extra parts to assure the problem is fixed. We were very pleased with Matthew's work!
Thomas F, Cedar Rapids, IA
Fast and efficient
Matthew did a great job. My only issue is the wide window — 8 am to 5 pm is poor planning on Sears part.
Mark M, Hiawatha, IA
Freezer diagnosis
Matthew seemed very professional and knowledgeable! I trusted his diagnosis of my freezer!
Mary M, Robins, IA
Great
Window time unreasonable, hard to confirm by email as can not press a numbrt
Peggy W, Cedar Rapids, IA
Great
Awesome but the window of wait time needs to be cut down. I waited from 0800 till 3:30 till knee if was coming. You sent an email that said press 1 to confirm. Can NOT do this with email!!!so worried tech might not come!
Peggy W, Cedar Rapids, IA
Friendly
He knows his stuff and very pleasant to talk with.
Michael S, Fairfield, IA
Communicative
Matthew was very communicative and prompt. He fixed the problem.
Jennifer, Cedar Rapids, IA
Great
Great guy. Would recommend and use again if the need raises.
Charles A, Cedar Rapids, IA
Refrigerator repair
Knowledgeable service technician! Nice and timely. Quick and came with good recommendations.
Patrick W, Iowa City, IA
