2121 US 1 South Reviews
Showing most recent reviews from verified customers of Sears Home Services
A really good experience
All home owners should receive services from professional, courteous, friendly, and knowledgeable providers. Despite an extended service window on a long, very hot day, Joshua displayed every one of those traits remarkably well. Maintenance mission accomplished.
Betty Z, Jacksonville, FL
Repair Man
He was very professional and polite I will rate him as a 10
Cleo Sandere, Jacksonville, FL
Washing machine repair
The technician was excellent. We really appreciated his quick response and completion of the repair.
Marykayyoun E, Yulee, FL
fast, efficient dryer repair
Fast, efficient repair of our dryer. Our father is 90, wets the bed frequently and generates a lot of dirty laundry, so we are very, very grateful to get the dryer fixed and back in operation so quickly.
Leon B, Jacksonville, FL
Great tech
Joshua called when he was on his way, which was helpful. He was friendly and professional. He resolved the issue right away, but made sure to check diagnostics etc to make sure the issue would not reappear.
Stanton L, Jacksonville, FL
Amazing service
He showed up promptly and got the AC fixed in less than an hour. He was professional and friendly, and Inwas very pleased with the whole experience.
Kenneth S, Jacksonville, FL
Great service
I've had him a few times and I'm never disappointed with his work. He's friendly, approachable, and patient. I was working from home each time and I really appreciate his patience when I was on a call. The only thing I would ask for future is when you see a smart video doorbell to knock and ring because the doorbell doesn't echo throughout the house and the roommate missed him last time. But other than that he's welcome over for pizza anytime! Haha just be sure to knock and ring haha.
Taylor C, Jacksonville, FL
Technician
I rated the technician a 5 rating. The service was great today. Thank you for your service.
Georgia W, Jacksonville, FL
Refg repair by Jerry
Waited all day from 8 Am to 5PM at a few min to 5 I get a text that it will be here around 6:37 ( I wasted a whole day waiting for repair ) you need to figure a better system of a 4 hour service appointment . Jerry was nice and very professional made sure area was cleaned up after repair was made,
Sandra A, Yulee, FL
Top notch service
Tony did an excellent job! Great care to explain the repair, options and future care of the appliances. Thank you.
Steven S, Jacksonville, FL