1000 Dover Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
A/C service
Very professional and efficient. Preventative maintenance of central air conditioning system.
Charlotte W, Dover, DE
Technician gets a 5, sears home warranty gets a 1
The technician was nice and patient so I won't fault him for sears' crappy warranty service. This is the third technician to come out for the same problem with my freezer and it still isn't fixed. I've taken off work 3 days to accommodate the ridiculously large service window, had the last technician basically rebuild the whole freezer, and it still doesn't work. The sears warranty has been a complete waste of my time and money. I will be canceling the service and notifying friends, family, and anyone I meet not to get tricked into this warranty. I should have checked Google reviews first because all of the 1 star reviews are accurate. I will be adding my 1 star review on google and will tell everyone to avoid sears warranty at all costs.
Catherine A, Smyrna, DE
Refrigerator Issue
Anthony F. provided excellent customer service. He explained the plan details in a manner that I could understand.
Paula J, Dover, DE
Dryer Roller replacement
Joe was quick and did a great job. He also cleaned both the dryer and the washer.
Mark W, Milford, DE
Great service!
Joe was apologetic when he couldn't make the appointment yesterday and made sure that all that was needed to be covered was taken cared of. I was very impressed with his knowledge and openness to show me the problem and how he wanted to take care of it. I appreciated Joe's professionalism and communication.
Kris S, Dover, DE
Amazing service
Thank you so much for.the repair. No one else was able to figure our the issue.
Robin D, Clayton, DE
Efficient service
Joe was very polite and diagnosed and repaired our refrigerator in an efficient manner.
Jessica I, Hartly, DE
Technician Repair Prrson
He was very professional. However the part was too expensive, so I couldn't get the oven repaired.
Roberta W, Townsend, DE
Awesome Service
Joe was early, which worked great for me. He was pleasant and professional and took care of our dishwasher pretty quickly and easily, which also worked great for me. We now have our appliances on the service plan; I was that impressed with the service. I know already it's a great deal.
Edie M, Dover, DE
Dryer repair
This was the best service ever! I was so uptight about the whole situation and Mike made it easy for us! He was very thorough and quick! Explained everything!! Great job and fixed the problem!!
Joseph R, Milford, DE
